Retail Product & Pricing Manager

** Additional Considerations (if any):
** Must be 18+**
- **** At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
***
* Job Description:

**** Department:
** Grocery
* * FLSA**:
Non-Exempt
** General Function**:

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software

The duties of this position are performed in the retail location, onsite.
*
* Core Competencies:

*** Partnerships* Growth mindset
* Results oriented
* Customer focused
* Professionalism
* * Reporting Relations:
** Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of GM, Perishables, and Store Operations;
Service Managers Positions that Report to you:
Retail Product & Pricing Specialist
** Primary Duties and Responsibilities**:
* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example
* Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
* Smiles and greets customers in a friendly manner and makes an effort to learn customers’ names and to address them by name whenever possible.
* Assists customers by:  + escorting them to the products they’re looking for  + securing products that are out of reach  + loading or unloading heavy items  + making note of and passing along customer suggestions or requests  + performing other tasks in every way possible to enhance the shopping experience.
* Determines department goals with store management
* Supervises all personnel within the Product Management Department
* Establishes a schedule and daily work plan for the Product Management Department
* Maintains department supplies and replenishes as needed
* Assists store management with gross profit analysis and other management reporting functions
* Ensures inventory information is accurate for monthly inventory
* Oversees the maintenance of the product management applications and trains other store personnel
* Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits
* Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered
* Oversees special buys to ensure accuracy of parameters in product management application
* Plans and schedules inventory and pricing verification in accordance with Hy-Vee policy
* Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer
* Ensures obsolete and discontinued inventory is reduced for quick sale Monitors excess inventory and works with store management to minimize
* Monitors and reports on damage/unsaleables and implements solutions to reduce them
* Approves/edits replenishment and ad orders
* Ensures price changes and product information changes for all items are completed in a timely manner
* Assists department managers with questions concerning product management in their department
* Works with DSD vendors, checks in and balances vendor invoices
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress
* Adheres to company policies and individual store guidelines
* Reports to work when scheduled and on time
** Secondary

Duties and Responsibilities:

*** Assists in other areas of store as needed
* Reviews equipment needs of the…