Part-Time Retail Sales Associate

Schedule Requirements:

Varying shifts including both opening and closing, weekdays and weekends, max of 30 hours weekly.

Everyone is welcome here. Each of us is unique, and that’s what makes us amazing. We believe in inclusiveness and celebrating each person’s individuality, because there’s power in bringing people with different points of view and life experiences together. That’s why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

So, bring yourself and your best ideas; when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

As a Retail Sales Associate
, you are the face of our retail locations, providing exceptional service and product knowledge to our customers. Your role is pivotal in driving revenue through effective sales strategies, maintaining store standards, and fostering a welcoming environment.

Drive Sales and Revenue:

• Utilize upselling and cross‑selling techniques to increase sales
• Meet or exceed individual and team sales targets
• Stay informed about current promotions, sales, and programs to inform customers effectively

Customer Service:

• Greet and assist customers, ensuring a positive shopping experience
• Provide detailed product information and recommendations
• Handle customer inquiries, complaints, and returns professionally
• Responsible for high quality patient customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork
• Package pre‑orders efficiently and accurately for reserve‑ahead pickups
• Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use
• Deliver products to customers in the store or via home delivery

Store Operations:

• Operate POS and any auxiliary sales systems and handle sales transactions accurately
• Maintain a clean, organized, and well‑stocked sales floor
• Assist with inventory management, including receiving and stocking merchandise
• Set up and dismantle promotional displays and visual merchandising
• Follow all state regulations pertaining to certified Cannabis retailers
• Other duties as assigned

Compliance and Record‑Keeping:

• Maintain accurate records of sales and customer interactions
• Ensure compliance with HIPAA and other regulatory requirements
• Follow loss prevention guidelines and monitor for suspicious activity

Required

• Age 21 or over (Industry Requirement)
• High School Diploma or equivalent (Industry Requirement)