Clinical Team Lead

Human Resources||Talent Acquisition||DEI About the Brookline Center

The Brookline Center has been known throughout its history for ground-breaking, high-quality, accessible mental health care. In response to today’s mental health landscape, the Center is re‑imagining its core work as the transformation of mental health care through the design, development, and dissemination of mental health programs and services at the intersection of systems. While our outpatient clinic cares primarily for children and adults in Brookline and neighboring communities, much of the Center’s work extends beyond Brookline and has a statewide, regional, and national impact.

To support and fuel the Brookline Center’s growth and evolution, we are expanding our team. If you are interested in shaping the future of mental health and ensuring that care is effective and equitable for all, we would love to meet you.

Learn more about our work and impact at www.brooklinecenter.org.

Each Outpatient Team Lead is a member of a dynamic and collaborative team of clinical managers who work to oversee the day-to-day operations of the Center’s ‘core’ Outpatient clinical services and is responsible for a team of mental health clinicians. The Outpatient Team Leads are responsible for productivity, quality, compliance, management, clinical supervision and development for their teams, and maintain their own client caseload.

They also collaborate to ensure coordination of resources and smooth implementation of clinical services that are culturally responsive, high quality, and evidence-based.

• As a manager of clinical providers:
• Serves as primary contact for team members
• Responsible for staff hiring, onboarding, and performance management for team members including regular performance reviews and interventional improvement plans when needed.
• Plans and directs the work of team members, addressing issues and proactively facilitating problem resolution.
• Monitors and ensures productivity targets and quality standards are achieved in collaboration with intake and Clinical Director of Outpatient.
• Ensures the quality and timely completion of clinical documentation, including accurate and compliant clinical charts and follows up on all clinical documentation timelines and requirements.
• As a member of the clinical management team:
• Have shared responsibility for the daily clinical operations of the ‘core’ Outpatient Services. This includes collaboration, problem-solving, and being a resource to Admin Team, Revenue Team, Intake, Facilities, and clinical providers themselves.
• Works to implement and improve equitable and inclusive clinical policies and procedures that foster service excellence, equity, and support diversity.
• Contributes to the development and implementation of new programs, services, and specialties.
• Represents the Center with community partners.
• Participates in layer 2 of on‑call system, provides same day consultation for crises management, high risk or complex cases, and participates in physical office coverage.
• Participates in the identification of staffing needs, recruitment strategies, interviewing, hiring and orientation for clinical staff.
• Participates as a clinical manager in licensed physical office coverage, usually including one evening/week until close.
• Collaborates with other clinical managers to identify areas for improvement around strategic priorities. May serve as project lead or contributor to move initiatives to completion.
• Participate in planning and developing training (specialized, general, etc) for clinical staff members across programs.
• As a clinical provider:
• Maintains a caseload - providing intake, diagnostic assessment and individual, family/couples, and/or group therapy within the context of ‘core’ Outpatient Services
• Attends trainings to stay up to date with therapy approaches and best practices in the field

• Master's level degree or above, with independent license – LICSW, LMHC, LMFT, PhD/Psyd, MD
• Preferred Qualifications:
  
  5+ years direct clinical care, 2+ years clinical supervision, and ideally, 2+ years program and/or people management.

• Enjo…