Territorial Community Relations and Development Director

The Salvation Army Southern Territorial Headquarters, located in Atlanta, GA, has an opening for a Territorial Community Relations and Development (CRD) Director.

The Salvation Army operates in communities across the United States. We are committed to meeting human needs wherever we can by providing food distribution, disaster relief, rehabilitation centers, anti-human trafficking efforts, housing for homeless, children’s programs and many other programs.

The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer a competitive salary, corporate expense card for business expenses, company cell phone for business communication, reimbursed business travel expenses, full health coverage, retirement, professional development, and paid time off!

The Territorial Community Relations & Development (CRD) Director directly supports the Secretary for Business Administration in the management of the Community Relations and Development Department and is responsible for leading and managing a staff of fundraising/development, marketing and public relations professionals in providing comprehensive resources and services for the benefit of the Divisions, field units, and the Southern Territory as a whole.

The Director is also responsible for establishing and meeting operating budgets, developing sound organizational and fundraising policies, and maintaining strong relationships with divisional CRD professionals, officer leadership, donors, volunteers, agencies, vendors, and the general public.

• Directs the work of the Community Relations & Development Department of functional leaders and staff; recruit, train, mentor, and evaluate personnel; establish annual goals, key metrics, and accountability systems.
• Leads, evaluates, and oversees the Resource Development and Planned Giving Programs, strategy and governance led by the Assistant Community Relations & Development Secretary/Territorial Development Director and Territorial Planned Giving Director.
• Leads, evaluates, and oversees the Territorial Constituent Relationship Management (CRM) strategy and governance in partnership with IT, Finance, and divisions; ensure timely, accurate donor and gift data, analytics, and portfolio management; champion data-informed decision making.
• Develops the annual budget and administers the affairs of his/her office within the approved budget. Where nonbudgeted expenditures are proposed, process such requests in the same manner as the original budget.

• Provides visionary leadership for territorial-wide development, marketing, and public relations strategies that are donor-centric and outcomes-driven.
• Leads, evaluates and oversees comprehensive development strategies across the Southern Territory, including direct response/direct marketing, digital fundraising, major gifts, planned giving, corporate/foundation relations, events, and Red Kettle initiatives.

• Evaluates, leads and strengthens Advisory Organizations (Boards, Councils, Committees), including promotion of the Advisory Organizations School of Excellence (AOSOE) model and compliance with National Standards of Excellence and the Manual of Procedure.
• Leads, evaluates and oversees effective gift processing and data flows with contracted partners to ensure accuracy, timeliness, and compliant acknowledgments; coordinate caging/lockbox and white-mail processing according to territorial policy.
• Evaluates and guides the capital campaign lifecycle (mission planning studies with Program, strategic planning, feasibility studies, and campaign execution); maintains approved firm lists; provides quarterly reporting to leadership bodies as required.

• Bachelor’s degree in business administration, non-profit management, communications, or related field is required with an advanced degree highly desirable And fifteen (15) years' progressive experience in increasingly responsible and successful fundraising and marketing roles with at least 7 years in…