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Customer Service Rep

Policyholder Services Lead — Elevate Customer Experience

Job in Brookhaven, DeKalb County, Georgia, USA
Listing for: Bankers Fidelity Life Insurance Company
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A leading insurance provider in Brookhaven, GA is seeking a Team Lead for Policyholder Services to drive customer service excellence and mentor a high-performing team. In this full-time role, you will optimize performance, handle escalated inquiries, and ensure all customer interactions maintain the highest professional standards. Ideal candidates will possess at least seven years of relevant customer service experience and exceptional leadership skills.
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