Desktop Support
Job in
The Bronx, Bronx, Bronx County, New York, 10451, USA
Listed on 2026-03-03
Listing for:
Balin Technologies LLC
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Full Time
US
- 2 years experience
- Assisting clients with day-to-day functionality and efficiency
- Providing IT support for desktops, printers, peripherals, telephone systems, and cellular devices at the designated location
- Configuring, installing, and maintaining computer software and peripheral systems for users
- Identifying, managing, and resolving issues promptly (within SLA)
- Responding to customer requests effectively and communicating to address issues
- Updating user information in the organizational system
- Updating user access for IT applications for new and current employees
- Familiarity with updating the ITSM on incidents and requests, and maintaining the mapping of assets to end users in the ITSM tool - Knowledge of LAN and WAN
- Troubleshooting networking and connection issues
- Conducting manual inventory as needed
- Performing lift and shift tasks
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