Senior Infrastructure Engineer

Join Our Team as an IT Infrastructure Engineer – Bromsgrove (Hybrid Working)

The Best Connection Group Limited is expanding its IT team and we’re looking for a skilled IT Infrastructure Engineer to help keep our technology running smoothly. Based at our modern Head Office in Bromsgrove, you’ll work closely with the IT Manager and play a key role in maintaining, supporting, and improving our core systems.

If you’re passionate about solving complex technical challenges, supporting a busy service desk, and having real influence over infrastructure performance, this could be the perfect next step in your career.

• Acting as an escalation point for 2nd / 3rd line service desk queries
• Monitoring and maintaining our core servers and IT systems
• Investigating incidents and performing root cause analysis
• Supporting and enhancing our UK-wide infrastructure
• Hybrid working – up to 40% of the time, with occasional travel to our UK data centres and branch locations

Competitive salary : £45,000 – £55,000 (DOE)

• Excellent holidays : 30 days (rising to 33 after one year, including bank holidays)
• Free on-site parking
• Pension plan
• Cycle-to-work scheme
• Employee benefits platform
• Friendly, modern office environment

• IT Degree or equivalent qualification
• Intermediate certifications (MS, Cisco, VMWare or similar)
• Strong diagnostic and problem-solving abilities
• Proven 2nd / 3rd line support experience
• Confident communicator with strong English skills
• Flexible to work occasional weekends or out-of-hours

• Advanced certifications (MS, Cisco, VMWare or similar)
• Solid 3rd line or senior support experience
• Strong networking background
• Experience with Azure environments
• Full UK driving licence

Established in 1991, The Best Connection is one of the UK’s leading suppliers of temporary labour to the industrial, HGV, warehouse, and distribution sectors. With a nationwide network of 80+ branches, we continue to grow and innovate while maintaining our commitment as an Equal Opportunities Employer.

Monday – Friday | Up to 37.5 hours per week

Includes a 1-hour lunch break each day.

Office-based in Bromsgrove for the first 6 months, with hybrid working thereafter.

All offers of employment are subject to satisfactory references and DBS checks