Program Director

Program Director - IDD Services Host Home (AFC)

Mentor Community Services, part of Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

• Full Time, Monday-Friday Business hours; some emergency on-call responsibilities.
• Hybrid – Office/Site Visits/Home.
• Office
  
  Location:
  
  Brockton, MA.
• Coverage Area:
  Brockton (majority of cases), Foxboro, Mansfield, Easton, Bridgewater, Pembroke, Marshfield.
• Annual Salary: $54,000.

• Oversee all services within Host Home program and supervise providers and individuals served.
• Services and Supports
  • Act as QIDP when required; write and approve individual program plans; train and assist Program Supervisors across shifts.
  • Periodically audit records and documentation for accuracy and completion.
  • Oversee Adult Foster Care program and DDS support services.
  • Conduct progress meetings and reviews; provide written progress reviews.
  • Oversee licensing compliance; implement compliance plan; manage rights implementation.
  • Implement and oversee management of individual funds and property; audit and review financial accounts.
  • Implement proactive strategies to reduce serious incidents; correct safety concerns; review incidents and direct response; ensure timely incident reporting.
• Stakeholder Relations
  • Maintain communication and relationships with individuals, families, case managers, contractors, and stakeholders; monitor satisfaction and implement improvement strategies; advocate on behalf of individuals receiving services.
  • Communicate with general community, neighbors, competitors, outside organizations.
  • Maintain positive relationships with government authorities and referral agencies.
  • Participate in building relationships with local legislators and government officials; make political contacts and advocate on behalf of industry and individuals.
• Personnel/Supervision
  • Assist with recruitment, interviewing, and hiring of all staff.
  • Program Supervisors and Mentor Recruiters in consultation with Area Director; approve hiring of Program Services Clinical Coordinators and other staff.
  • Direct and supervise Program Supervisors and Mentor Recruiter; oversee indirect staff members.
  • Organize on-site orientation and training; monitor training compliance and documentation; design and monitor program schedule.
  • Conduct annual evaluations of Program Supervisor and Mentor Recruiter in consultation with Area Director; review and approve annual evaluations of Program Services Clinical Coordinator and other staff.
  • Coach employees, correct behavior; recommend decisions regarding discipline and termination in consultation with Area Director and HR; handle termination as necessary.
  • Oversee employee safety and workers’ compensation programs; monitor compliance; assist in returning employees to work; implement safety training.
  • Conduct monthly staff meetings; attend monthly regional meetings.
• Growth and Development
  • Maintain business performance and meet annual growth plans; assist with new start or core development initiatives as assigned.
  • Promote relationships with families, case managers, and stakeholders; identify opportunities by following industry trends and responding to payer need.
  • Direct program strategy to manage census, maintain occupancy, improve daily attendance, and/or maximize utilization.
• Financial Management
  • Approve purchase of food, supplies, and equipment; review and monitor monthly invoices for accuracy and budget compliance.
  • Oversee census, attendance information, or other required documentation to ensure accurate billing.
  • Monitor staffing hours for budgetary compliance.
• Host Homes
  • May direct recruitment of Mentors, coordinate pre-service education, conduct assessments during assessment and final home certification, facilitate matching process, ensure compliance with annual recertification of homes.
  • Ensure that all Host Homes meet company standards and those of the funder; ensure…