Laboratory Technical Assistant

Pride Health is hiring a Laboratory Technical Assistant II (LTA II) to support laboratory operations at a major healthcare facility in Brockton, MA 02301
. This is a full-time contract opportunity with evening and night shift availability, ideal for candidates with strong phlebotomy, specimen processing, and laboratory support experience.

The Laboratory Technical Assistant II (LTA II) supports daily laboratory operations by performing phlebotomy, patient registration, specimen collection, processing, and distribution
. This role ensures accurate, timely, and safe handling of laboratory specimens while delivering high-quality, customer-focused service to patients and clinical teams.

The LTA II serves as a key resource within the lab, supporting workflow efficiency, maintaining compliance with policies, and assisting with training and troubleshooting as needed.

Laboratory Registration & Support

• Register patients and laboratory orders in EPIC and Sun Quest
  .
• Verify and enter patient demographics, test orders, and specimen information accurately.
• Generate barcode labels, label specimens, and manage outstanding specimen lists.
• Respond to telephone inquiries related to specimens and test status; escalate technical questions as appropriate.
• Distribute specimens to appropriate laboratory departments.
• File requisitions and support billing/compliance teams with documentation and ICD-10 requirements。
• Troubleshoot outpatient requisitions and workflow issues.
• Maintain a safe, organized work environment.
• Act as a resource for training and supporting other laboratory personnel.
• Perform venipuncture on inpatient and outpatient populations following established procedures.
• Perform therapeutic phlebotomies as required.
• Monitor specimen workflow using tracking systems.
• Review Sun Quest Collect to ensure test completion and document time-sensitive requirements.
• Resolve specimen identification or labeling issues in coordination with care units.
• Adhere to standard precautions and PPE requirements at all times.
• Process specimens including centrifugation, aliquoting, and labeling
  .
• Prepare and package specimens for referral laboratories, ensuring correct specimen type, volume, and documentation.
• Receive specimens from couriers, verify manifests, and manage distribution.
• Operate pneumatic tube systems and perform basic troubleshooting as needed.

Education: High School Diploma or equivalent.

Experience:

• Graduate of a Phlebotomy Training Program – Preferred
• Prior laboratory or specimen handling experience – Preferred

Certification:

• ASCP Phlebotomy certification or eligibility – Preferred

Skills:

• Strong phlebotomy and specimen handling skills
• Basic clerical and data entry proficiency
• Excellent communication and customer service skills
• Ability to follow written procedures and safety protocols
• Systems: EPIC and Sun Quest experience preferred.
• Location: Brockton, MA 02301
• Job Type: 7 Weeks
• Shift Options:
• Evenings: 1:00 PM – 9:30 PM
• Nights: 9:00 PM – 5:30 AM
• Pay Range: $30 – $35/hour

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Interested? Apply now!

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.