Clinical Pharmacist, Operations; Hybrid

Overview

Title
:
Pharmacist, Clinical Operations

Reports to
:
Pharmacy Director

Classification
:
Individual Contributor

Location
:
Brockton (Hybrid)

Job description revision number and date: v3; 11.12.2025

Organization Summary
:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts.

We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.

The Community Health Center Hybrid Clinical/Operations Pharmacist is responsible for overseeing the distribution of medications to patients. Their duties include communicating with health center physicians to determine the type of medication and dosage for a patient, taking inventory of pharmaceutical drugs to reorder them based on local demand and interacting with pharmacy patients/customers to give them their prescriptions and answer medication questions.

The Pharmacist will control medications by monitoring drug therapies; advising interventions. Additionally, completing pharmacy operational requirements by organizing and directing technicians’ workflow, verifying their preparation and labeling of pharmaceuticals, and verifying order entries, charges, and inspections.

• Provides pharmacy information by answering questions and requests of health care professionals and counseling patients on drug therapies and durable medical equipment
• Develops clinic staff’s pharmacy knowledge by participating in clinical programs and training pharmacy staff, students, interns, residents, and health care professionals
• Performs medication reconciliation and comprehensive medication review for clinic patients
• Identifies patient specific medication therapy problems and documents findings in the EHR
• Identifies patient specific barriers to adherence and develops plan to improve medication-taking behavior (ex. prepackaged medication packs, delivery, med synchronization, coordination with inhouse pharmacy)
• Works to top of license including collaborative practice agreements when necessary
• Complies with state and federal drug laws and regulations
• Maintains records for controlled substances and removes outdated and damaged drugs from the pharmacy inventory
• Maintains separate 340B drug inventory as appropriate
• Supervises the work results of support personnel
• Maintains current registrations
• Protects patients and technicians by adhering to infection-control protocols
• Maintains safe and clean working environment by complying with procedures, rules, and regulations
• Contributes to team effort by accomplishing related results as needed
• Other duties and responsibilities as assigned and necessary to successfully oversee Pharmacy Services

• Light work:
  Exerting up to 20 pounds of force frequently to move objects

• Ensure safe prescribing and dispensing of medication
• Knowledge of FDA, BOP and all applicable regulations
• Ability to manage processes and develop implementation strategies
• Familiarity with adherence packaging and home delivery
• Previous experience in both clinical pharmacy and pharmacy operations
• Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods
• Strong attention to detail
• Strong clinical acumen and a commitment to clinical excellence
• Demonstrated success in working as part of a multi-disciplinary team
• Comfort working in a matrixed work environment and balancing priorities
• Ability to work independently in a professional work environment with limited supervision
• Excellent written and verbal communication skills

• Familiarity with 340B program
• Familiarity with the Mass Health ACO program
• Familiarity with Federally Qualified Health Centers
• Experience with anti-racism activities, and/or lived experience with racism is highly preferred

• Graduate degree from an accredited pharmacy college recognized by the American Council of Pharmaceutical Education (ACPE)
• MTM certificate or willingness to complete
• MCSR or willingness to obtain if CPA with prescribing privileges
• Valid state pharmacist license
• CPR or CPR/AED certificate
• Bachelor of pharmacy or Doctor of Pharmacy degree
• In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.