Family Partner

Overview

Program &

Location:

Brockton Mobile Crisis Intervention Services

Education: High School or equivalent (GED)

Pay Range: $45,760 - $54,080 (Education & experience dependent)

Status: Full Time

High Point & Affiliated Organizations is a health and human service agency whose mission is to prevent and treat substance use and mental health disorders. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness.

High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

• Experience as a caregiver of a youth with special needs and preferably a youth with mental health needs.
• Experience navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems.
• Must present as courteous and professional at all times.
• Demonstrated flexibility and ability to perform multiple tasks.
• Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion.
• Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO’s electronic medical records.
• Must have the ability to work with others in cooperative and collaborative manner.
• An understanding of the relationship between substance use and mental health issues and/or self-help programs.
• An understanding of boundaries and ethics.
• Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations.
• Certification in the HPAO approved de-escalation program.
• Ability to work collaboratively with behavioral health and substance use clients from diverse legal, social, economic, ethnic, cultural and racial backgrounds as well as family parent/caregivers, insurance providers and outside providers.
• Possess the ability to maintain healthy boundaries.
• Knowledge of appropriate confidentiality policies and procedures.
• Ability to work independently without direct supervision while adhering to the program’s philosophical team approach.
• Established contacts and recovery partnerships in the community.
• Demonstrated ability to work with a diverse population.
• Knowledge of the behavioral health and addiction treatment services system, and recovery support services.
• Capacity to respond to tasks in a timely manner.

• Provide emotional and social support to families (parent/caregiver) of a youth with behavioral health needs and lives in the community being served
• Share lived experience and use coaching and mentoring
• Support Parent/caregivers/family in making positive life changes and developing skills to facilitate their recovery
• Provide on-going in-home crisis stabilization services and support to families/caregivers in navigating the behavioral health crisis response system and can support brief interventions that address behavior and safety
• Assist parent/caregivers/family to discuss and try new strategies for developing recovery-supportive friendships, reconnecting or improving family relationships, and identifying and using community networks.
• Assist Parent/caregivers in creating personally meaningful links to treatment, peer support services, and mutual aid and support them in their efforts to build their capacity to move between and among these services and supports as needed.
• Act in an open and transparent way as a role model and living example of a peer support
• When appropriate, use the peer relationship to assist with motivation and facilitate connections to primary and specialty medical, dental, and mental health services as well as social services, including applying for benefits and navigating other relevant systems, such as criminal justice and child protection/child welfare.
• Demonstrate cultural humility…