EVV Compliance Specialist

EVVCompliance Specialist

Reportsto:
Administrator

Revised: 09/07/2025

Brockton Home Health Care is looking for a detail‑orientated and EVV Compliance Specialist to keep high standards in home care services. This key role ensures our road staffs and operations remain compliant with state of Massachusetts regulations and company policies. The EVV Compliance Specialist will make sure every road staff will login into Axxess to complete Electronic Visit Verification (EVV) by clock‑in and out according to their work scheduled.

Brockton Home Health Agency is a Medicaid and Medicare certified in Massachusetts and accredited by the Joint Commission - Accreditation of Healthcare Organizations (JCAHO). Brockton Home Health Care provides health services, skilled and non‑skilled to adults and elderly with home support. Brockton Home Health Care also provides health care staffing needs for health facilities and non‑medical transportation services. Our mission is to provide each client and family with a sense of comfort, knowing they are being cared for by professionals that are exceptional in their field and who are innately invested in the well‑being of others.

• Functions as primary support for daily EVV monitoring
• Conduct internal audits to ensure adherence to agency policies and state regulations with EVV
• Identify gaps and re‑educate road staff as needed
• Assist with Electronic Visit Verification (EVV)
• Communicate with staffs and clients as needed
• Maintain organized compliance records and reports

• Brockton Home Health offers a comprehensive benefits plan that includes paid holidays, vacation and sick day, 401k, direct deposit.
• Mileage reimbursement for all field travel.
• Salaried position paid bi‑weekly.
• Great environment to work.

• The ideal candidate has previous experience working in a customer service or administrative role.
• Strong organization skills, able to multi‑task, and can manage time to meet frequently changing deadlines in a fast‑paced environment.
• Excellent communication, customer service, and problem‑solving skills, including the ability to maintain composure under stress.
• Excellent telephone skills.
• Highly professional and dependable.
• Proficient computer and Internet skills, including Microsoft Office suite.
• Previous customer service or administrative experience required; health care and/or home care experience preferred.
• High school diploma or GED required.
• Preferred associate degree.

Brockton Home Health Care, and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. We strongly encourage applications from people with these identities or who are members of other marginalized communities.