Field Service Technician - Req

Power Systems Division Broadview Heights,Ohio

As a Field Service Technician, you’ll be the go-to expert for on-site diagnostics, maintenance, and repair of Caterpillar (CAT) Power Generation equipment and related systems. You’ll work independently from a fully equipped Ohio CAT service truck, servicing and performing:

• CAT diesel and gas generators (5KW to 3MW)
• Switchgear and ATS systems
• Control panels and electrical distribution systems
• Perform load bank testing, commissioning, and preventive maintenance
• Use diagnostic tools (e.g., CAT ET (Electronic Technician), SIS (Service Information System), and other computer-based diagnostic tools/software) to troubleshooting issues
• Provide exceptional customer service and technical support
• Ensure compliance with safety protocols and documentation standards

• Experience with CAT, Cummins, Generac, Kohler, or Detroit Diesel generator systems
• Familiarity with switch gear brands like Russ electric , Lakeshore, or Asco
• Strong electrical and mechanical troubleshooting skills
• Ability to read and interpret wiring schematics and control diagrams
• Military or field-based experience in equipment diagnostics and repair is highly valued
• Comfortable working independently in outdoor environments
• Must own and safely use personal mechanic’s tools

• High School Diploma or GED is required, along with completion of a technical school program (minimum 2 years) focused on diesel or power generation systems, plus at least 3 years of relevant industry experience.
• Minimum of 5 years of hands-on experience in repairing diesel engines, generators, and industrial equipment.

• Employer-sponsored pension plan
• Competitive pay rate
• First-year vacation and personal time, which is built based on the length of service.
• Two different Health Insurance options, including a Health Savings Account (HSA) option.
• Flexible Spending Account (FSA)
• Dental and Vision Insurance
• Credit Union Access
• Life Insurance, Short-Term Disability, and Long-Term Disability.
• Scholarship opportunities for employees' spouses and children, through the Ohio Machinery Education and Opportunity Foundation.
• Company Success Share bonuses
• Company provided and laundered uniforms.
• Continued technical and professional training.

• Lifting/Carrying 40 lbs. Lift/Carry and 50lb pull
• Repetitive Motions:
  Frequent movements requiring the use of hands, wrists, and fingers.
• Dexterity Normal
• Frequent standing/sitting up and down stairs.
• Ability to work in a fast-paced environment.
• The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.