Relief Security Officer

Relief Security Officer – Mitie Cleaning & Hygiene Services

2 Relief Security Officers required at a large mixed use retail site near Broadstairs in Kent. 8 hours per week minimum contract. Both day and night work required.

• Protect customers’ property, people and assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI) and any subsequent changes.
• Deliver results that meet or exceed the key performance indicators / service level agreement for the customer, through full responsibility and accountability, providing a service that aids in the retention of the contract.
• Undertake additional training to ensure continuous self‑development.

• Ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the line and Contract Manager and in accordance with UK law and guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI).
• Proactively review the published Assignment Instructions, familiarise yourself with any changes to suggest amendments that improve service.
• Comply with industry and statutory legislation – obtain a front‑line licence in either Security Guarding or Door Supervision, worn at all times while performing duties. The customer also requires a CCTV PSS SIA Licence. Additional courses contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodical and orderly way.
• Fully complete all required competency training.
• Undertake additional training to ensure continuous self‑development as directed by the line and Contract Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• Look out for and immediately report any health & safety hazards, or potential hazards, on site.
• Stay alert to threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
• Maintain professional conduct in the face of difficult situations and challenging customers.
• Complete accurate, detailed reporting as soon as possible after any incident, for the incident report process.
• Follow escalation and reporting processes in the event of an emergency or other serious incident.

• Previous security experience.
• Current Door Supervision and CCTV SIA licences.

We offer a flexible benefits scheme that can be tailored to your lifestyle. Virtual GP access, financial wellbeing assistance, salary finance, and a range of additional benefits such as dental insurance, dining cards, coffee clubs, technology products, high‑street discounts via MiDeals, cycle‑to‑work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000. We also offer a save‑as‑you‑earn scheme and a Mitie Matching Share Plan. Performance recognition via Mitie Stars with cash prizes each month and a chance for a £10,000 top prize.

We’re committed to fair and inclusive recruitment. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.

Progressing your career is a top priority – a wide variety of training and development avenues. Our success is delivered by our people.