Business Transformation Lead

Job summary

At the heart of Bris Doc's journey towards greater innovation and excellence, the Business Transformation Lead plays a critical role in shaping and delivering change across the organisation. This role brings together strategic oversight with practical delivery, ensuring that every improvement we make enhances both the experience of our patients and the working lives of our co-owners. Acting as a partner to the CEO and Strategic Leadership Team (SLT), and as part of Bris Doc's Extended Leadership Team (ELT), this role will champion transformation, seek new opportunities for development, and embed sustainable improvement across all services and functions.

The role will:

• Provide leadership to Bris Doc's Transformation Programme
• Support the CEO, SLT, and ELT to identify, develop, and deliver cross-organisational change
• Ensure improvements are meaningful, measurable, and aligned with organisational priorities
• Build a culture of continuous improvement that empowers teams and enhances services

• Lead Bris Doc's organisation-wide Transformation Programme
• Identify, shape, and deliver cross-organisational change
• Ensure improvements are meaningful, measurable and aligned with our values and priorities
• Build a culture of continuous improvement that empowers teams and enhances services

A strategic and compassionate leader who blends technical mastery with inclusive, values-driven leadership. This individual will bring experience and presence to guide transformational change, build collaborative relationships, and model the ethos of Bris Doc at every level of their work.

• Significant experience in leading organisation-wide transformation within complex or regulated settings.
• Expertise in recognised improvement and change methodologies (e.g. Lean, Six Sigma, PRINCE2, Agile), with a track record of embedding sustainable improvement.
• Proven ability to develop strategic and operational business cases, aligning financial and non-financial benefits.
• Highly developed stakeholder engagement and influencing skills, with emotional intelligence and political sensitivity.
• Strong analytical capability and experience using data to inform strategic decisions, monitor KPIs, and communicate impact.
• Demonstrated success in leading and developing high-performing, values-led teams.
• Commitment to co-ownership principles and collaborative leadership approaches, with an ability to foster inclusive, empowering team cultures.
• Understanding of or sensitivity to addressing health inequalities, population health needs, and socially impactful service design.

Desirable: Experience in NHS, primary care, urgent care or community health settings, or experience working closely with frontline clinical teams.

Make a lasting impact Shape, enable and assure the organisation's transformation agenda in order to improve the way care is delivered for over a million patients. You ll work directly with executive, clinical and operational leaders, influencing strategy.

A values-led, co-owner culture

As an employee-owned social enterprise, we put people and purpose first. We re deeply committed to equity, diversity, inclusion, sustainability and innovation, and we want you to thrive here as a co-owner.

Recognising your value

What you ll lead

• As a partner to the CEO & Strategic Leadership Team (SLT) and a member of our Extended Leadership Team (ELT), you will guide, coordinate, and champion transformation across the organisation.
• Lead Bris Doc s organisation-wide Transformation Programme
• Identify, shape, and deliver cross-organisational change
• Ensure improvements are meaningful, measurable and aligned with our values and priorities
• Build a culture of continuous improvement that empowers teams and enhances services

You will provide strategic leadership across:

• Programme design and governance
• Programme and Project Delivery
• Business Case Development
• Data and Analytics
• Horizon Scanning and Opportunity Management
• Team Leadership and Internal Consultancy

Please see the attached Job Description for more information about the role.

• Significant experience in leading organisation-wide transformation within complex or regulated settings.
• Expertise in recognised improvement and change methodologies (e.g. Lean, Six Sigma, PRINCE2, Agile), with a track record of embedding sustainable improvement.
• Proven ability to develop strategic and operational business cases, aligning financial and non-financial benefits.
• Highly developed stakeholder engagement and influencing skills, with emotional intelligence and political sensitivity.
• Strong analytical capability and experience using data to inform strategic decisions, monitor KPIs, and communicate impact.
• Demonstrated success in leading and developing high-performing, values-led teams.
• Commitment to co-ownership principles and collaborative leadership approaches, with an ability to foster inclusive, empowering team…