Earned Recognition Mech Maintenance Manager

Do you have proven experience of auditing with transport sector expertise?

Are you ready to take the lead in shaping the future of transport compliance?

If so, we’d love to hear from you!

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• make roads safer
• improve services for our customers
• make road transport greener and healthier
• harness the potential of technology and data
• grow and level up the economy

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA

As Earned Recognition Mech Maintenance Manager, you’ll lead our nationwide team of examiners, ensuring our service meets the highest DVSA standards. You’ll bring technical expertise, drive audit quality, and shape best practices in partnership with the National Account Manager. Your leadership will foster an inclusive, high‑performing team that delivers efficient, high‑quality service and achieves business targets.

Your responsibilities will include, but aren’t limited to:

• Monitor, develop and implement the Earned Recognition audit standards, maintenance standards, KPIs and develop audit standards for associated schemes.
• Oversee the monitoring of external audit providers ensuring they are acting in accordance with their accreditation.
• Using expert knowledge work with the Earned Recognition team to develop ER products from inception through to implementation and if necessary, closure.
• Act as point of DVSA contact for scheme members and liaise with trade associations and external bodies to represent the Earned Recognition Scheme
• Conduct desk‑based assessment of operator’s processes and procedures to ensure that they meet regulatory requirements and ER standards.
• Visit operators where necessary in order to develop and maintain good working relationship and to overcome any particular issues arising.
• Manage a team of examiners based in locations nationwide.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only – whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.