Practice Manager

We are seeking an enthusiastic, dynamic and highly motivated Practice Manager to lead our established and supportive team.

Management experience in a healthcare setting is desirable but not essential; we also welcome applications from experienced managers from other sectors who can demonstrate strong leadership, business management and organisational skills.

Successful applicants will be invited to attend an on-site interview assessment day on Tuesday, 10th February 2026.

We are looking for a Practice Manager to manage the operational aspects and work with the partners on the strategic, business and finance management.

This diverse role is responsible for the smooth day to day running of the practice, staff management, overseeing HR functions, compliance, and ensuring the practice meets its contractual and regulatory obligations.

The successful candidate will have excellent interpersonal and organisational skills, be team focused, compassionate and will foster excellent team-working. They will provide excellent leadership in the development of staff and have an inclusive approach, coaching and developing the team, whilst also supporting patient care. They will be supported by an established and experienced deputy practice manager, finance manager, HR officer and a committed team of 50 clinical and non-clinical colleagues.

A comprehensive handover from our current Practice Manager will be provided.

Due to the varied nature of the role, we are looking for someone who has a hands-on approach and is confident in dealing with both operational and strategic issues.

This is a full time role. The post-holder is expected to maintain a regular and visible presence within the practice to lead the team effectively, oversee daily operations, and engage directly with patients, staff and stakeholders.

Chew Medical Practice is a friendly, high-performing and well-respected GP dispensing practice serving 10,500 patients in the heart of the beautiful Chew Valley, just 10 miles from both Bristol and Bath. We're proud of our "good" CQC rating and our commitment to providing high-quality, patient-centered care.

Other benefits include:

Competitive salary, depending on experience

Opportunities for professional development.

Enrolment into the NHS Pension Scheme.

• Work with the GP partners to provide visible, accessible leadership and ensure smooth daily operations
• Oversee HR, recruitment and workforce planning
• Manage compliance, contracts, policies and regulatory obligations (including CQC)
• Support financial planning and budgeting with our Finance Manager
• Support our dispensary and nursing teams to deliver safe, effective services
• Coaching and developing staff, and fostering a positive workplace culture
• Oversee IT systems, data security, estates and health & safety
• Handle patient feedback, complaints and significant events
• Foster excellent communication within the team and with external partners
• Keeping up with national and local developments within primary care, working with local stakeholders, commissioners and our Primary Care Network

• Further education and qualifications beyond A-level

• An experienced leader and manager with excellent people skills
• Hands-on and visible, with a collaborative, supportive leadership style
• Able to deal with multiple conflicting demands to ensure the smooth day to day running of the practice, including staff management, overseeing the HR functions, compliance and ensuring the practice meets its contractual and regulatory obligations.
• Highly organised with the ability to prioritise and work under pressure
• Skilled at building rapport with a range of stakeholders including patients, clinical staff and external organisations
• Comfortable managing change, improving systems and driving innovation
• Committed to equality, diversity, inclusion and staff wellbeing
• Able to manage and resolve conflict effectively, ensuring a positive working environment
• Strong analytical and problem-solving abilities with a proactive approach to identifying and addressing needs
• NHS or primary care management experience
• Financial and business management, including forecasting
• HR processes and employment law
• Health & safety and risk management
• Experience of managing multidisciplinary teams

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.