Senior Discharge Coordinator - Skylark

We are seeking a Discharge Coordinator to support patient flow across our Bedded Rehabilitation Units and help ensure safe, timely and well-planned discharges.

This role is key to supporting the patient journey from admission through to discharge, with early identification of needs, proactive planning, and close collaboration with multidisciplinary teams and partner organisations.

As a Discharge Coordinator, you will take a proactive approach to discharge planning from the point of admission. You will lead early conversations with patients and families to set clear expectations of the service, while identifying and addressing any immediate or potential barriers to discharge.

Your work will directly support the reduction of length of stay and the development of robust, efficient discharge processes within our rehabilitation units.

You will act as a central point of contact for all internal and external discharge-related enquiries and play a vital role in coordinating communication across services.

The role is primarily based within one rehabilitation unit, however you will be part of a wider team of Discharge Coordinators working across five services (four sites). You will be line managed by the Rehabilitation Units' Flow Lead and will work closely with:

Unit Managers

Multidisciplinary Teams (MDT)

Flow Lead as part of a collaborative "discharge team"

• To carry out initial meet and greet discussions upon arrival to the rehabilitation unit, outline expectations in regard to discharge planning and proactively manage any foreseen concerns or barriers to discharge.
• To broker and chair initial future planning and discharge planning meetings, this will involve liaison with patient, relatives / carers and key members of the MDT involved in the patient's care. Including the requirement for effective documentation and written follow up if needed.
• Ensuring patients and carers are aware of the discharge process and the date and criteria the team are working towards for discharge.
• To be part of the MDT at board rounds and Multi-disciplinary team meetings, understanding where the patient is in their pathway and actioning patient tracking tasks.
• Working across multi- professional disciplines and assist to make referrals to social care, Reablement, and Pathway 1,ICSS Continuing Health Care (CHC) complex and CHC Fast Track (FT) referrals

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.
If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

• NVQ level 3 in Health or Business administration
• Ability to design spreadsheets and input and extract data from Excel.
• Educated to GCSE standard to include English.

• Experience working in a clinical environment
• Knowledge of patient administrative systems, Units Bed flow and other Rehab Units Flow processes eg Careflow connect.
• IT skills, confidence with Microsoft word, emails, keyboard skills, data collection including creation of…