Continuous Water Analysis - Field Service Engineer

At ABB
, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Service Execution Manager

The role will involve undertaking visits to customers' sites in order to provide breakdown repair, servicing, planned preventative maintenance, calibration contracts and installation/commissioning etc., on a wide variety ABB (Measurement & Analytics) product. You may be required to provide 24x7 service cover on a rota basis and also factory based workshop repairs. You should be used to dealing with clients on a daily basis.

You must be able to work under your own initiative and as part of a team.

The successful candidate will be required to travel throughout the UK and occasionally overseas. Overnight stays away from home will be required but wil not be the norm. Additional responsibilities include the promotion of ABB Service Products, ABB Ability digital Solutions and other support offerings. It is important to note that as the strategy for Measurement & Analytics service develops, this role may also evolve to meet the changing needs of the business and our customers.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

• Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points.
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
• Develop and maintain customer relationships and satisfaction with field- based service solutions.
• Support the development and delivery of ABB Ability™ Digital Service Solutions, working with product managers and service product managers as required. Assist with taking these innovative solutions to market
• Work with aftersales support team to develop service solutions and training material for delivery to partners and customers alike.
• Responsible for maintaining and delivering high standards of Health & Safety and exceeding customers' safe-working expectations.

• Preferably qualified to ONC/HNC level in instrumentation, measurement control / equivalent, or have served recognised apprenticeship in a relevant discipline.
• Good PC skills, and familiar with MS Office suite of software.
• Excellent written and oral communication and Interpersonal skills.
• A flexible approach to working and good problem solving skills are essential.
• Continuous Water Analysis experience having worked in one of the following industries - Water/Power Utilities, Food & Beverage, Chemical & Pharmaceutical, Oil & Gas is preferred.
• Full valid UK driving licence and passport are essential.

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary
• Company car
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Open Job Market (internal mobility opportunities, mentorships & access to projects globally)
• Employee Assistance Programme
• Generous employee referral scheme

For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices.

The Measurement & Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division's portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension;

and advanced digital solutions for device management, device health check and…