Customer Service Associate

Description

We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!

• Respond to customer inquiries, product and service questions, and customer complaints
• Maintain customer accounts and update with new account information as needed
• Create records of customer interactions and follow up to ensure all questions have been answered
• Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints

• High school diploma, G.E.D. or equivalent
• Experience working in a customer-oriented atmosphere
• Display strong communication skills, active listening skills, and personal skills

30000 - 50000 yearly

At Barbara Williams State Farm, our mission statement says it all.

We help customers manage everyday risks, recover from the unexpected, build a bright future, and realize their dreams... If you want to help others in this way, come join our team!