Community Transfer of Care Hub Administrator

Community Transfer of Care Hub Administrator

Are you an Administrator looking for a community job in a developing service?

Our Community Transfer of Care Hub (CToCH) service is looking for an enthusiastic administrator to support the clinical and admin teams.

There is a focus on data collection to evidence the difference new ways of working are having on flow through the system, bed days saved and improved patient experience. The post will require you to work in close collaboration with colleagues from acute hospitals, social care, primary care, Pathway 2 home providers and our Integrated Care Board (ICB) and really make a difference for these service users and their families.

We are developing new ways of working alongside acute hospital and local authority colleagues to support the service users admitted to acute hospital beds to leave hospital in a safe and timely way and maximise capacity of community resources.

The Service currently operates 08:00 - 18:00 7 days a week including Bank Holidays.

This role supports the delivery of the admin component within the Community Transfer of Care Hub (CToCH).

As a CToCH administrator, you will work alongside the Admin lead to provide comprehensive admin support to health and social care professionals, hospitals, GPs, service-users, their relatives and carers and other stakeholders both within Sirona and in the wider health community.

You will be required to answer telephone enquiries in a friendly and professional manner, ensuring effective and accessible communication with staff, service users, the general public and any others as appropriate.

This admin role involves maintaining accurate and up to date patient records and data collated in the Sirona IT systems the electronic patient record, data bases and locally held spreadsheets.

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.
If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

• Functional literacy and numeracy level 3/ GSCE grade A-C or equivalent including English Language and Mathematics
• NVQ 3 Business and Administration or equivalent experience