Administrator, Healthcare Administration, Administrative​/Clerical

An opportunity has arisen for an Administrator to work within the Long COVID and Tuberculosis services alongside our existing Administration and Clinical team to support in the delivery of care to patients with long-term health conditions.

We're proud to provide first-class services to our patient group by managing referral pathways, bookings and diaries for the team. As a dynamic and forward thinking team, we aim to work creatively in order to innovate service development both within the admin team and the wider organisation.

You'll have the chance to develop and utilise your excellent communication skills, liaising both within the team and externally when helping clients with a very diverse set of needs.

We offer a supportive environment in order to drive change and deliver excellent patient care.

This is a full time position, working 37.5 hours per week.

Key Duties:

• Administration of the referral management processes into the services
• Administration for the pathways from assessment to discharge for the services
• Uploading documents to EMIS.
• Inputting into clinical systems e.g. EMIS
• Managing diaries and appointment systems
• Advising service users on the services offered, supporting patient choice through information and basic motivational interviewing skills
• Dealing with telephone enquiries from Service Users, carers and staff from other agencies who may be distressed or have communication difficulties
• Providing support for senior administrators and other administrators within department
• To be able to use the relevant computer systems, to input and retrieve service user information
• Take minutes and type formal minutes from given, audio or copy.
• Production of resources and letters
• Data input and maintaining spreadsheets
• Ordering of office supplies

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Please see the attached job description for a full list of duties and responsibilities for this role.

Please note, we cannot offer a Certificate of Sponsorship for this role.
If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

• Excellent communication and interpersonal skills
• Handling telephone enquiries
• Able to work well in a team environment but also acts on own initiative
• A range of administrative processes (typing, minute taking, photocopying, scanning, filing, mail management, greeting visitors)
• Range of IT skills including electronic communication, text processing, spread sheets and data bases
• Ability to collate and produce data/information in a reader friendly way
• Experience of healthcare settings

• GCSE or equivalent including passes at Maths and English
• NVQ Level 3 in Business Administration

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Lawrence Hill Health Centre & Charlotte Keel Health Centre

Lawrence Hill Health Centre & Charlotte Keel Health Centre