Customer Relationship Operator

Customer Relationship Operator

Location:

Bristol BS11 8DT

Salary: £24,000+ dependant on experience PLUS benefits

Hours:

09:00 - 17:30 Monday to Friday

We are looking for someone to join our fast-growing Road Freight / Ocean Freight export departments as a Customer Relationship Operator. This varied role involves working closely with our customers to manage all aspects of their road and/or ocean exports. This ranges from issuing quotes, arranging shipments, managing the customs clearance process and everything else through to ensuring the customer receives their shipments on time.

You will build close working relationships with customers, overseas partners as well as internal teams, so good communication skills are key in this role. Continuous support and training will be given as we aim to help you develop your skills and knowledge to allow you to grow your career with Davies Turner. Prior experience in Road Transport or Ocean Freight (and/or Exports) is required along with working in a fast-paced office environment.

We are looking for the following:

• Experience of working in a customer service environment (face to face/over the phone)
• Experience in Road Freight, Ocean Freight and/or Exports
• Excellent attention to detail & problem solving skills
• Excellent computer skills
• Interested in movement of goods/freight

In addition, you’ll also need the right to work in the UK – we are not able to sponsor work permits.

• Up to 25 days holidays plus Bank Holidays
• Life cover
• Profit related pay
• Defined contribution pension scheme
• Discounted store/shopping benefit scheme
• Private healthcare
• Car parking
• Employee Assistance Programme
• Training and upskilling opportunities

* Some benefits are subject to a qualifying period

To apply for this exciting Customer Relationship Operator role, please click ‘Apply’ now.

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