Lifeguard

Who We Are

The Wave is a place where people and nature come together — creating the right environment for people to thrive — our guests, our team, and our community. Our purpose is to nurture a world of health, hope and happiness with every wave. We’re driven by a spirit of innovation, purpose and possibility.

• Fun – We take fun seriously! We put smiles on faces.
• Adventurous – We’re game changers, adaptable and explore with optimism.
• Impact – We’re here to create a healthier connection between people and planet.
• Respect – We care for each other, our customers and our community.

These values guide how we show up, how we make decisions, and how we work together - every day, in every role.

As a Qualified Lifeguard at The Wave, you’ll play a vital role in delivering safe, unforgettable surf experiences. You’ll be responsible for maintaining the highest standards of water safety, supporting surf operations, and delivering excellent customer service both on and off the lake. This is a hands-on role requiring vigilance, confidence, and strong communication skills in a fast-paced environment.

• Maintain the safety of all lake users through active supervision and lifeguard rotations
• Deliver professional lifeguarding duties in line with EAPs, SOPs and training standards
• Carry out visual equipment checks and ensure all safety equipment is rescue-ready
• Respond confidently to incidents, administer first aid, and complete incident reports
• Support surf operations including checking in customers, sorting and cleaning equipment and visitor flow
• Communicate clearly with surfers, hosts and the wider Surf Ops team
• Ensure correct surfer numbers, waiver checks, helmet compliance and session rules
• Promote a positive, welcoming atmosphere while delivering high standards of customer service
• Support cleanliness, organisation and smooth daily opening and closing procedures

You’re calm under pressure, proactive and safety-focused, with a passion for working outdoors and supporting great guest experiences.

We’re looking for:

• A qualified Beach Lifeguard with strong water safety knowledge
• Confidence communicating with a wide range of customers
• A team player who works well in dynamic, operational environments
• A positive, professional attitude aligned with our FAIR values

• NVBLQ / Beach Lifeguard Qualification (essential) - RLSS NVBLQ preferred
• Valid DBS check (clear)
• Willingness to complete all required Wave training and inductions

We aim to create a workplace where people feel valued, energised and able to bring their best. At The Wave you’ll find:

• 30 days paid holiday (inclusive of bank holidays)
• Free access to our staff surf sessions
• Multiple discounts across our surf and other offerings

We’re built on the idea that everyone should have the chance to experience the joy of surfing and the outdoors — and that starts with our own team. We’re committed to creating a place where people genuinely feel like they belong and can be themselves. We welcome different backgrounds, perspectives and experiences, and we work hard to make sure the right people are in the right roles, with the support they need to thrive.

This is a fixed-term contract that will run from Monday 30th March to either Wednesday 2nd September or Sunday 4th October (to be discussed at Interview).