Support Worker - project

Overview

Avon and Somerset Police has commissioned us to deliver Chance to Change, a new informal out of court resolution (OOCR) Deferred Prosecution for 1824-year-olds in Avon and Somerset. The Support Worker is key to the successful delivery of the Deferred Prosecution Scheme and will manage cases from referral, tracking progress and compliance. The Support Worker will act as a single point of contact to secure the offender's engagement, working alongside other partners to address offenders' needs, with the aim of eliciting behaviour change and reducing reoffending.

• Manage cases with a range of complex needs and behaviours.
• Deliver a range of short interventions which include group work, one-to-ones, embedding a multi‑agency approach in Avon and Somerset.
• Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans.
• Work collaboratively with the Chance to Change partnership, including attendance at multi‑agency meetings where required.
• Track service users progress and compliance against their individual Support Plan, reporting back to the ASCEND team.
• Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, overseen by the Team Leader.
• Apply specialised materials to support delivery to consider diverse needs, working proactively to provide a non‑discriminatory service.
• Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a weekly basis.
• Use motivational interviewing techniques and strength‑based approaches in building a range of therapeutic skills to engage with offenders to address their behaviour.
• Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour.
• Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISEs escalation procedures.
• Be personally accountable for the completion of the initial needs assessment, support plans, and end of intervention reports, and ensure they are to a high standard.
• Ensure effective planning for the delivery of each intervention in advance of the session.
• Participate in and pass the necessary training to be able to deliver all interventions.
• Assist or lead on the delivery of training courses.

• Deliver a range of OOCR short courses online and in person.
• Ensure delivery is in accordance with the RISE OOCR course manuals and process mapping.
• Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.
• Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro‑diversity needs, agreed by the Team leader.
• Use motivational interviewing techniques and strength‑based approaches in building a range of therapeutic skills to engage with service users online and in person.
• Encourage and facilitate learning with participants online using variety of techniques like break‑out, noticeboard etc.

• Ensure timely and accurate recording of all relevant data (needs assessment, support plan compliance, attendance, feedback, mid‑way and end of intervention reports) using systems provided and in line with performance standards.
• Ensure regular contact with the ASCEND team, recording and reporting back offender compliance.
• Maintain an accurate audit trail of all relevant communication with partner organisations involved.
• Ensure completion of pre and post questionnaires in line with the partnerships Social Impact strategy.
• Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.

• Develop excellent relationships with customers and respond positively to their needs.
• Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.
• Attend Clinical Consultancy to support safe practice and develop resilience during…