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Soft Services General Assistant - Paulton Memorial Hospital

Job in Bristol, Bristol County, BS1, England, UK
Listing for: HCRG Care Group
Full Time position
Listed on 2026-02-06
Job specializations:
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 23875 - 100000 GBP Yearly GBP 23875.00 100000.00 YEAR
Job Description & How to Apply Below

As a Soft Services General Assistant, youll be part of our valued team at Paulton Memorial Hospital in Bath

You will feel valued as a Soft Services General Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • A salary of £23,875 FTEwith access to a group pension
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Main duties of the job

The Soft Services General Assistant will play an important role in the future of HCRG Care Group and the Soft Services Team for delivering all aspects of Soft Services. This will include, but may not be limited to; cleaning, catering and portering

The cleaning element of the role will include:

  • Day to day cleaning of a variety of areas, such as, staff and public amenities, offices, meeting and training spaces, clinical outpatient areas and clinical inpatients areas as per cleaning schedules that enable us to be compliant with NHS Cleaning Standard.
  • Ad hoc and periodic cleaning as per NHS Cleaning Standards such as high level cleans, carpet cleaning, rotary wash, external jet washing of pathways, bins and fleet vehicles
  • Reactive cleaning such as Deep Cleans, spills and leaks

The catering element of the role will include:

  • Ward Kitchen food and drink service
  • Catering block (St Martins) food preparation and management

The Portering element of the role will include:

  • Stock control
  • Goods in services
  • Transportation between sites of equipment and supplies, using company van
About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.

Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit

Job responsibilities

As a Soft Services General Assistant, you will work closely with the Facilities Soft Services Team Leader and other Facilities Colleagues within the friendly and supportive Soft Services Team to provide domestic and catering services within a hospital environment.

This role is varied and dynamic offering a variety of…

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