Information Governance Officer

Post:
Information Governance Lead Pay: £30426 - £34392 per annum depending on experience and qualifications

Hours:

37 hours per week, Monday-Friday 9am-5pm (with some evening and weekends required for training delivery across sites and services) Accountable to:
The Head of Quality and Risk Base:
Newfield House, Vicarage Lane, Blackpool, FY4 4EW
and will include visits across all sites for training and delivery Closing Date: 1 st February 2026 Overview of Role:
Promote. Empower. Lead. FCMS, a social enterprise for health and wellbeing services, is seeking a dedicated and forward-thinking Information Governance (IG) Lead to support FCMS in ensuring that information is handled securely, legally and effectively. This is a hands-on role focused on raising awareness, delivering staff training and embedding good IG practices throughout the organisation and reinforcing a positive IG culture across FCMS.

Were looking for somebody passionate and proactive to champion a positive and secure culture. The post requires the ability to link together a multitude of different compliance elements within a dynamic and fast paced environment; to deliver exceptional care to our patients, who are the central focus of all that we do. This role is a key part of our Quality & Risk Team and central to maintaining the integrity, safety, and resilience of our clinical and corporate systems.

This is a pivotal role that blends leadership with hands on influence, empowering staff and managers to embed strong information governance culture while keeping our digital data landscape safe and resilient. This is more than just your average IG role - this is about safeguarding the trust that underpins every patient interaction! Day to Day Duties to include, but not exhausted :
As our IG Lead, youll be at the forefront of driving a privacy by design mindset across all teams. You will be responsible for:
Awareness, Training & Engagement: designing and delivering engaging and practical staff training. To lead initiatives to raise awareness of IG, Data Protection, Confidentiality and Records Management, plus more. Provide accessible advice and support to staff at all levels. Champion a positive culture of compliance and good practice in a pragmatic way applicable to the environments in which we work. Youll be a coach instilling the best practices in a way that sticks, adapting styles as required for the audience, ensuring IG awareness becomes part of everyday working culture.

You will need to be able to connect to audiences in different ways and be confident in presenting at meetings or to groups up to 30. Information Governance and data protection: design and chair IG and information asset owner working groups including agenda creation, minutes and action plans and reports. Implementing and overseeing policies and frameworks that ensure data is handled responsibly, legally and securely in line with NHS, ICO and regulatory standards and to coach and support IG champions.

Provide assurance and compliance evidence to support NHS DSPT toolkit completion. Support FCMS work towards future accreditations of ISO:27001 and Cyber Essentials Plus. Monitoring, Audit & Continuous Improvement:
Assist with IG audits and compliance checks, identify gaps, recommend improvements and support implementation. To manage the audit calander and implement actions from an IG strategic 12-month focus. To manage the compliance required such as DPIAs, data sharing agreements, information asset registers, day-to-day GDPR queries plus more! Data Subject Rights and Records Management: support processing of SARs, FOI requests and any complaints received in relation to data protection or information governance.

Support with investigations as required. Assist with records management processes including retention, secure disposal and data quality audits. Incident Response & Resilience: review data/security breaches or incidents in a timely manner and support teams in any investigations required and produce reports as needed promoting learning outcomes. shape our response protocols and business continuity plans, testing these and supporting services with BCP and…