VodafoneThree - Retail Sales Adviser Cribbs

Vodafone Three - Retail Sales Adviser 20 hours/week - Bristol Cribbs

Aggregate function: Commercial

Business Area: Local Retail

Posting Country: United Kingdom

Full Time / Part Time: Full Time

Contract Type: Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Bristol Cribbs

Salary: £12.85 per hour

Working Hours: 20 hours per week

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with Vodafone Three, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be a part of Vodafone Three Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference.

You will connect with customers in a genuine way understanding their needs and make every interaction a positive experience. Focus on getting things right the first time while aiming to exceed your sales goals, both individually and as part of the team. See every conversation as a chance to boost customer satisfaction and add value by offering smart, tailored solutions that truly fit what they’re looking for.

• You will deliver outstanding service and take personal responsibility for meeting each customer’s needs.
• You will make it easy for customers by giving clear, accurate, and relevant information so they can feel confident in their decisions.
• You will meet and work towards exceeding your sales targets while staying compliant with key metrics.
• You will do the right thing by following all company and regulatory policies and guidelines in line with FCA (Financial Conduct Authority)
• Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer’s relationship with us

• We are looking for people who are level-headed, who can provide customers an expert knowledge of Vodafone products, services, and processes
• You are enthusiastic, energetic and driven
• You are…