Multi-Trade Operative

Inside Sales Account Manager

Location:

Donnington, Telford (TF2 7NB
)
• Full‑time
• Salary: £24,570 per annum plus commission
•

Working hours:

Monday to Friday 9:00 am – 5:30 pm (office based)

We are looking to recruit an Inside Sales Account Manager to join our Inside Sales team at our Head Office in Telford. Your focus will be to work alongside our SMB Business Development Managers, leading by example, motivating a sales‑focused team, and driving growth.

• Build strong peer relationships with Field Sales colleagues (BDM, SBDM, or BDE) to deliver a consistent and strategic customer experience.
• Drive customer engagement through multiple communication channels including voice, email, and Microsoft Teams.
• Deliver exceptional service and account development planning to ensure retention and targeted growth.
• Act as the remote account lead for customer queries, working collaboratively across departments to ensure timely resolutions.

• Previous experience of telephone‑based sales.
• Experience in account management & sales environment.
• Reliable, determined, and able to assess own performance and strive to exceed.
• Enthusiastic about sales with a high‑standard, positive attitude throughout the day.
• Target‑driven, self‑motivated, and hungry to exceed KPIs and earn commission.

• 31 days holiday, rising to 38 after longer service (inclusive of bank holidays)
• Pension & Life Assurance Scheme
• 2 fully paid community volunteering days each year
• Referral Scheme
• Opportunity for career break after 3 years of service

We are a diverse and forward‑thinking employer that embeds equality, diversity and inclusion into everything we do. We’re committed to the wellbeing of all staff and sustainability.

No agencies.