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Client and Sales Specialist

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Thérapie Clinic
Full Time position
Listed on 2025-12-30
Job specializations:
  • Sales
    Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Position: Client Experience and Sales Specialist

Client Experience and Sales Specialist – Bristol

Join to apply for the Client Experience and Sales Specialist – Bristol role at Thérapie Clinic
.

About the Role

Thérapie Clinic is the fastest-growing aesthetic medical clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Client Experience and Sales Specialist in our Bristol Clinic
. In this new role you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and sales performance.

Key Responsibilities
  • Deliver outstanding client service from first contact to follow‑up; proactively manage online reviews and resolve complaints efficiently.
  • Maximise clinic efficiency through smart diary and booking management.
  • Manage stock accurately, including AWI deductions.
  • Drive and convert consultations with strong upselling and cross‑selling; meet KPIs for consultation success, walk‑in conversions, and average spend.
  • Ensure a seamless check‑in/out journey for every client.
  • Promote skin consultations and identify upsell opportunities via forms; track AWI stock, ensure clinical room standards, handle client retention calls.
Qualifications and Skills
  • Qualified Beauty Therapist.
  • Proven experience in client experience management, customer service, or a similar role.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem‑solving abilities.
  • Ability to manage multiple tasks and priorities in a fast‑paced environment.
Seniority Level
  • Entry level
Employment Type
  • Full‑time
Job Function
  • Other
Industry
  • Medical Practices

Benefits include continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful perks.

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