Client and Sales Specialist

Client Experience and Sales Specialist – Bristol

Join to apply for the Client Experience and Sales Specialist – Bristol role at Thérapie Clinic
.

Thérapie Clinic is the fastest-growing aesthetic medical clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Client Experience and Sales Specialist in our Bristol Clinic
. In this new role you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and sales performance.

• Deliver outstanding client service from first contact to follow‑up; proactively manage online reviews and resolve complaints efficiently.
• Maximise clinic efficiency through smart diary and booking management.
• Manage stock accurately, including AWI deductions.
• Drive and convert consultations with strong upselling and cross‑selling; meet KPIs for consultation success, walk‑in conversions, and average spend.
• Ensure a seamless check‑in/out journey for every client.
• Promote skin consultations and identify upsell opportunities via forms; track AWI stock, ensure clinical room standards, handle client retention calls.

• Qualified Beauty Therapist.
• Proven experience in client experience management, customer service, or a similar role.
• Excellent communication and interpersonal skills.
• Strong analytical and problem‑solving abilities.
• Ability to manage multiple tasks and priorities in a fast‑paced environment.

• Entry level

• Full‑time

• Other

• Medical Practices

Benefits include continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful perks.