Senior Sales Assistant

Senior Sales Assistant – Charles Tyrwhitt

Location:

Bristol, United Kingdom.

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re looking for a Senior Sales Assistant who will be working with Haroon and the Team in our Bristol store. This contract is 40 hours per week (overtime also available) and requires full flexibility to work on weekends and weekdays.

As a Senior Sales Assistant at CT, you will work with the store management team to ensure that the store, people and operations trade safely and legally, and assume responsibilities of opening and closing the store. You will provide expert product knowledge to customers, support the Store Supervisor with inducting, training and coaching Sales Assistants, and maximise every sales opportunity to achieve and exceed sales targets and KPIs.

You will also deliver high visual merchandising standards and uphold store housekeeping, Health & Safety guidelines, and security processes. Additionally, you will process deliveries, transfers and merchandise quickly, accurately and efficiently.

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard‑working people with a pro‑active approach to their work.

• Retail experience (apparel or customer‑facing preferred)
• Some key‑holder experience (desirable)
• Strong customer service and selling skills
• Leads by example on service, selling, and shop floor standards
• Enthusiastic, driven, and self‑motivated
• Strong interpersonal and communication skills
• Proactive in owning personal development
• Team player with initiative and a positive attitude

• Excellent bonus scheme – bonuses are paid quarterly when your store hits target.
• Uniform – retail colleagues are entitled to a uniform allowance refreshed every 6 months.
• We will help you get to work – cycle to work scheme, relocation packages, and season ticket loans for London store colleagues.
• We are serious about having fun at work; a fun fund ensures parties, treats, social activities and team‑building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development. Training supports product knowledge, customer service, and other training needs. Apprenticeship‑level qualifications are available for store colleagues to work through while earning a full wage.

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (while studying Geography at Bristol University) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men, no matter their shape or size, where they may be in the world or indeed their budget, should be able to own a Jermyn Street quality shirt – a proper shirt, a CT shirt.

That was over 3 decades ago and while Charles Tyrwhitt is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. With a unique product offering delivered with exceptional customer service, Charles Tyrwhitt is a world‑known, well‑loved London‑based brand with stores throughout the United Kingdom, France, and the United States.

Our Global Head Office is in London Bridge, where our teams that support our online presence in North America, Canada, Europe and Australia are based. We have a small Manhattan office for our US Partnerships and US Retail support teams, and our Distribution Centre and Contact Centre are based in Milton Keynes. At Charles Tyrwhitt we believe in doing the right thing – making our products properly and sustainably, making our business work for our people, our customers and our suppliers, and giving back to charity to support those in need.

We’re taking a look at our social and environmental impact and always looking for ways to be better. “I am proud and free to be me!” When it comes to our people, we really do “Give a shirt”. Tyrwhitteers are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE‑beliefs: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Part‑time
• Job function:
  Sales and Business Development
• Industries:
  Retail Apparel and Fashion