Store Manager, Retail & Store Manager

Store Manager

Department: Region 8

Employment Type: Permanent - Full Time

Location: Bristol Filton

Compensation: £30,000 - £34,500 / year

Here at Safestore our people make the difference
. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.

Basic starting salary: £30,000 per annum.
Including a bonus each month which can take you up to £34500 per annum

As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience
, ensuring that they build great customer relationships
. You’ll lead the way by driving your team’s performance and being focused on maximising sales
.

We just want you to be yourself, and before you know it you will be part of the Safestore team, dazzling our customers and achieving your store’s bonus targets.

This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days
. Shifts will fall within our opening hours:
Monday to Saturday from 7:30am to 6:30pm (with extended hours on Thursdays until 8:30pm
) and Sundays from 10:00am to 4:00pm
.

• 28 days paid holiday per year (including bank holidays)
• Bonuses of basic monthly salary for achieving targets
• Enhanced parental leave
• Pension scheme
• Healthcare cash plan for all colleagues
• Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
• Sharesave scheme with huge success historically for our colleagues
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme

• Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move in, driving your store’s performance (P&L) and achieving targets.
• People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
• Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
• Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety and maintaining exceptional standards to create a great impression for customers.

• Have had previous experience in a management role
• Have an operational background in a customer facing environment such as retail/consultative sales
• Be able to lead a team and coach for performance
• Be able to communicate and build relationships with all stakeholders
• Have strong commercial acumen
• Be able to lead your team through the fast-moving storage industry environment