Cafe Supervisor

Overview

Cafe Supervisor role ation:
Press Café Bristol. Salary: £27,000. Benefits include 28 days holiday including bank holidays, plus your birthday off, 3 volunteering days, 3 days grandparent leave, 24 weeks’ enhanced maternity leave, secondary carer leave, wedding/commitment day leave, free meals on shift, bespoke training and development opportunities, apprenticeships opportunities for all experience levels, pension and life insurance, discounts on Perkbox (high street shops, holidays & cinema), wellbeing hub, access to employee assistance programme, and cycle to work scheme.

• Barista Experience - crafting amazing coffees, delicious drinks and upselling to all guests
• Food Service Experience - serving food to a high standard and meeting guests' needs; working with chefs and other team members
• Event Experience - delivering exceptional hospitality to high-profile clients that expect excellence
• Supervision and Training - recruit, train, and supervise catering team (servers, chefs, and support personnel); set clear expectations and provide ongoing feedback to maintain high performance
• Quality Control - monitor food quality, presentation, and service standards; address and resolve issues promptly to ensure customer satisfaction
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies; oversee event flow including food service, beverage distribution, and guest interactions; manage inventory and order supplies as needed
• Customer Service - foster positive relationships with clients and guests; handle inquiries, requests, and dietary requirements with professionalism and courtesy; solicit feedback to continuously improve catering services

• Previous experience commensurate with the role
• Passion for food and customer service
• Enjoy supervising, training, and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities and high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented mindset
• Alignment with Baxter Storey core values

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our team’s careers. “Better” is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

ALWAYS VISIONARY — We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE — We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE — We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS — We work together as a team to lead by example, protecting the planet and supporting local communities.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. Baxter Storey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.

We have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.