Team Member, Restaurant​/Food Service

Team Member

We are itsu, the leading Asian‑inspired quick‑service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating. In addition to our restaurants, itsu grocery offers a range of high‑quality Asian‑inspired foods available online and in supermarkets.

We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally. With its best‑in‑class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

Apply now for the chance to join one of our teams! It only takes two minutes.

Start as a Team Member and earn up to £13.55 per hour, including an hourly bonus and NO zero hours contracts
. We pay our bonus from day one!

• Cutting fresh fish and preparing ingredients
• Rolling maki and creating itsu dishes
• Cooking with care and precision
• Maintaining the highest standards of food quality and safety
• Delivering excellent customer service with a smile

No experience? No problem! We’ll teach you everything you need to know. Your training will be a mix of hands‑on learning in‑store, supported by your team and managers, and digital learning through our app and Academy courses.

Even more, if you’re looking to grow, itsu is the place for you. 90% of our shop managers and 30% of our Academy team started as itsu team members… you could be one of them!

• Pay every Thursday and early wage access via Wagestream if you need cash flow
• Your breaks are paid, and your healthy lunch is on us every day
• Invite family and friends over for a meal with 50% discount in every itsu shop
• 28 days of paid holidays
• Career progression: earn up to £14.00 as a ‘Team Member Pro’ (including hourly bonus) or £14.75 + quarterly bonus as Team Leader (full‑time hours guaranteed)
• We pay for you when you’re unwell with income & critical protection
• Free online GP access and 24/7 mental health therapists; our managers trained in Mental Health First Aid
• Discounts at major retailers and gym memberships for those who love shopping or exercising
• Social, family and sport events to have fun and recognize our teams

No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you’ll always be encouraged to be your true self.

We are very passionate about sustainability; please check our sustainability milestones.