Café Crew

Rate of pay: £11.99 to 12.21 per hour (training rate NMW)

Hours: 2 x 90 hours per month

Holiday: Accrued holiday allowance %

As part of the Flashpoint Group, Freedog Bristol focuses on activities that challenge customers of all ages and abilities. Embodying our mission statement of “ Growth through Community and Challenge ” in our offerings;

• Flashpoint is our hugely successful bouldering gym, which offers excellent facilities for new and existing boulderers to enjoy
• Freedog allows families to socialise whilst exploring our trampolines, foam pit, ninja course and soft play
• Everything is complemented by our amazing Café / Bar, which serves delicious coffee, pizza and sweet treats by our friendly team

We are looking for two friendly and hardworking individuals to join our café team, creating a comfortable and welcoming atmosphere for families and friends to socialise.

The ideal candidates should have previous experience in the hospitality industry, a passion for customer service, and the ability to work in a fast-paced environment.

On a day-to-day basis, the responsibilities will include taking customers’ orders, preparing and serving food and drinks, maintaining a clean, tidy and functioning work area, and handling cash and payment transactions. The ability to work well in a team and communicate effectively is essential.

You will also take an active part in promoting the café to Flashpoint customers and upselling items when appropriate. Occasionally, you will be asked to conduct safety checks of our soft play area and oversee the usage of our Arts & Crafts for our toddler offerings.

• Operate the till system & cash handling
• Cleanliness of the bar, kitchen and customer areas
• Prepare and serve hot and cold beverages
• Prepare and serve hot and cold food items
• Practice safe food handling & allergy awareness
• Practice ‘Think 25’
• Accurately report equipment checks and daily tasks
• Cultivate a friendly, welcoming and professional culture
• Follow opening and closing tasks to a set standard
• Build a rapport with customers and help create a friendly atmosphere
• Active Cafe experience (or hospitality setting)
• Strong ability to multitask
• Awareness of Health and Safety
• Level 2 Food Safety qualification
• Experience in a leisure industry setting

• Free climbing & trampolining for you and a plus one (across all of our centres)
• Discounts in the café, activities and free coffee!
• Discounts in outdoor retailers and trade rate discounts with suppliers
• Working within a friendly team in an inspiring environment!

Interviews: 11th, 13th & 15th August

Start date: 1st of September

Please email a cover letter explaining why you would like to work with us and a CV containing your experience and skills, addressed to Maria Roberts,

If you have any questions regarding this application or if you may need additional

support with the application/interviews, please do get in touch.