Quality Improvement Lead

Job Overview

The Quality Improvement Lead works closely with the Head of HSSQ and the Sisk Rail delivery teams to lead the implementation of a quality culture across all areas of the organisation. The role facilitates process improvements to optimise delivery and drive continual improvement, ensuring standards of excellence through proactive and reactive engagement.

At John Sisk & Son, we're more than a construction company—a family‑owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction.

• Lead the development and embedding of the Sisk "Quality DNA" approach within Sisk Rail teams, delivery frameworks & projects, and the supply chain.
• Facilitate process improvements and value engineering to optimise delivery.
• Develop quality management systems, processes, plans and documentation to meet ISO 9001 and other external requirements.
• Coordinate the assurance of quality deliverables, inspection and testing standards for the Sisk Rail management system through to on‑site delivery.
• Ensure the quality management system is fit to deliver optimum value and is rolled out across all sites and relevant staff grades.
• Develop quality KPIs and reporting mechanisms for clients, Sisk, and stakeholders.
• Facilitate effective quality inspection and review schedules that track project performance, trends and enable early intervention of at‑risk packages or teams.
• Develop quality capability and performance through training and competency of delivery teams.
• Coordinate non‑conformity investigations, close‑outs and lessons‑learnt.
• Oversee approaches to develop quality management within the Sisk Rail supply chain.
• Coordinate and undertake assurance activities to ensure the effectiveness of the management system.
• Manage the collation of guidance and awareness of potential risks and best practices for recurring defects.

• Practical experience providing technical advice, guidance, and development of quality management systems—preferably in the rail or construction industry.
• Demonstrable experience creating proactive quality management cultures at operational and managerial levels.
• Experience developing quality management plans, inspection and testing plans in construction/engineering or rail environments.
• Experience leading process improvement reviews with multidisciplinary teams.
• Experience as a Quality Transformation Lead, Improvement and Innovation Lead, or similar.
• Experience in internal assurance, investigation and close‑out of NCRs.
• Effective verbal and written communication skills.
• Strong analytical, problem‑solving traits.
• Self‑motivated with a passion for quality.
• Level 4 Qualification in Quality Management.
• ISO Lead Auditor qualification.

• Competitive salary.
• 26 days annual leave plus additional company days.
• Pension and benefits.
• Unlimited learning and development opportunities.

At Sisk Group, our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team.

All vacancies are managed directly by our internal recruitment team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply.

We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process.

All recruitment materials comply with legal and regulatory requirements, including the EU Pay Transparency Directive and the Equality Acts UK and Ireland.