Community and Family Services Worker

* Conduct intake interviews, client assessment and emergency assistance for clients to determine immediate needs and supports required.
* Refer clients to other community resources or Corps Officer for pastoral assistance where appropriate.
* Actively promote Temiskaming Community Church and Community & Family Services programs to food bank clients.
* Responsible for overall food bank operations – advising supervisor of food shortages, receiving, and recording all non-monetary Food Bank donations, maintaining work area for cleanliness and organization.
* Ensure Food Bank shelves are stocked and always organized and kept in a professional manner.
* Receive Food Bank deliveries and stock storage area while keeping it organized and clean.
* Breakdown boxes and dispose properly after deliveries made to any CFS programs.
* Give oversight to community ministries programs, ensuring ministry objectives are consistently accomplished and that a spiritual focus is applied to all program initiatives.
* Network with Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients and program.
* Develop and maintain a good understanding of services provided by external agencies.
* Organize season or special programs i.e. Christmas Hamper Program, Coats for Kids, Backpacks for Kids etc.
* Assist with the organization and delivery of seasonal programs, i.e. Christmas Kettles.
* Develop and maintain volunteer base to assist with delivery of CFS programs in coordination with the Corps Officer.
* Oversee and complete appropriate reporting for community-based grants.
* Work with other Family Services staff to maintain, promote and improve the profile of The Salvation Army Temiskaming Community Church and Community & Family Services programs within the community.
* Provide direction and support to all family services volunteers, ensuring that they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.
* Recruitment, orientation, performance management of volunteers in consultation with Corps Officer or designate.
* Develop strategies and recommendations for volunteer development.
* In consultation with the supervisor may organize regular meetings with volunteers.
* This is a permanent full-time position based on 40 hours per week.
* Flexibility in scheduling is required, some weekend and evening work may be required.
* The Supervisor will set the hours of work and work schedule.
* Working environment is typically in the office in generally agreeable conditions.
* This job requires reaching, bending, and stooping frequently, working in a sitting and standing position for periods of time.
* Dealing with difficult people and verbal abuse.
* Ability to lift/move up to 20 pounds.
* Some travel, up to 10% of the time is required for picking up food etc.
* Minimum of two (2) years of prior related experience in providing casework services, documenting, and maintaining case files, working collaboratively with other service providers, community outreach, and working with people of diverse backgrounds.
* Strong one to one counselling skills and experience.
* Knowledge of community-based resources is required and experience networking with government and social service agencies.
* Self-motivated and disciplined.
* Ensure all clients are treated with dignity and respect.
* Proficient computer skills in all aspects of Microsoft Office.
* Ability to exercise diplomacy, tact, and compassion.
* Represent the organization in a professional and engaging manner.
* Ability to work independently as well as part of a team.
* Demonstrated patience and compassion to work with challenging and/or emotionally dependent individuals.
* Ability to prioritize, organize and manage multiple tasks; the ability to complete assignments and meet deadlines with minimal supervision.
* Exhibit good listening skills and strong oral and written communication skills.
* Excellent interpersonal skills, integrity, and adaptability.
* Demonstrate a high level of integrity, good judgment, and ability to maintain appropriate confidentiality.
* A willingness to learn and be flexible.
* Attention…