Customer Service Team Lead Mentorship & Metrics

Position: Customer Service Team Lead — Growth, Mentorship & Metrics
A healthcare assistance provider in Bristol is seeking an experienced Customer Service Team Leader to oversee a team of member advisors. The successful candidate will be responsible for ensuring smooth day-to-day operations, fostering team collaboration, and delivering high-quality outcomes. Key responsibilities include coaching and mentoring team members, setting performance goals, and improving processes. Ideal candidates will have at least 1.5 years of experience and a strong ability to communicate effectively at all levels.

This is a full-time position with a focus on delivering exceptional client support.
#J-18808-Ljbffr