Head of Facilities Management

Responsibilities and Qualifications

To lead, manage and be accountable for all properties, plant and the delivery of all Facilities functions, at the Bristol Hub and UK&I head office on the Bristol Campus, to ensure compliance with statutory obligations as well as developing and implementing best practice systems that manage Energy, Security, Safety and Business Continuity of the 24/7 operations. To ensure the business can carry out its core business functions, attract and retain business professionals by managing and maintaining highest quality working environment.

As well as fulfilling all tenant and landlord obligations and advising on FM and property matters on other Imperial sites in the UK.

• Lead and manage all Facilities services across the Bristol Campus, ensuring safe, compliant, high-quality operations, including oversight of maintenance, cleaning, security, catering, and nursery services.
• Own the FM budget (approx. £7.5m), delivering accurate forecasting, identifying efficiencies, and driving continuous improvement across service delivery.
• Act as Project Lead for major property initiatives such as office refits, relocations, sale-and-leaseback activity, and site separation, managing external professionals and ensuring statutory compliance.
• Partner with Health, Safety & Wellbeing to ensure robust OHSE compliance, risk assessments, contractor management, and a safe environment for employees, visitors, and tenants.
• Oversee energy and utilities management, ensuring ESOS compliance and driving sustainability initiatives that reduce environmental impact and operational costs.
• Own crisis management and business continuity readiness, including fire safety strategy, water hygiene compliance, security operations, and emergency response procedures.
• Strong knowledge of Health & Safety legislation relating to mechanical/electrical systems, building fabric, and statutory compliance.
• Proven experience managing outsourced FM providers and delivering high-quality service in complex, multi-stakeholder environments.
• NEBOSH and Legionella qualifications, with hands‑on experience managing safety, risk, and compliance frameworks.
• Demonstrable experience managing significant budgets and delivering cost-effective operational performance.
• Track record of leading Total Facilities Management (TFM) contracts and managing teams in a corporate environment.
• Excellent stakeholder management skills, with the ability to influence at all levels and collaborate across functions, suppliers, and regulatory bodies.
• Desirable Qualifications
  • Experience organising and managing corporate events.
  • Membership of a recognised FM body (e.g., IWFM).
  • Experience managing large corporate office environments.
  • IWFM qualifications.
• We're a truly international company, fourth largest in our industry and operating across 120 markets. An inclusive, innovative global FMCG business supported by 25,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where people can bring their best selves to work.
  
  Our agility and collaboration are driving our ambitions, innovation and success all supported by our award‑winning development programmes that create exciting and rewarding career opportunities for all. Encouraging inclusion at local levels and supporting a developing and robust diversity agenda globally, we are fully committed to creating and maintaining an environment that celebrates and respects difference.
• As a matter of policy, Imperial Tobacco or its subsidiaries never requests or requires payment as part of any recruitment process.
• In return for playing your part in building our future, you will receive a comprehensive compensation package with salary, bonus scheme and further benefits as well as inspiring places to work and collaborate with purpose. Here at Imperial we will give you the opportunity to grow and learn, innovate at pace and be a part of our purpose to forge a path to a healthier future for moments of relaxation and pleasure for our consumers.