Quality Manager

Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Quality Manager to join our team here at Staverton on a 12 month fixed term contract
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Ontic is a more than just a business, we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.

The Operations Quality Manager is accountable and responsible for the execution of the overall Operations Quality strategy through the leadership of the quality engineering and FAI (First Article inspection) teams. Working at both a strategic and operational level, the Operations Quality Manager will:

• Support the Site Head of Quality in the creation and translation of strategic directive to operational initiatives.
• Ensure the successful support of operations including manufacture and repair area(s) and the wider business.
• Guide and coach staff in managing the implementation of quality initiatives.

• Provide direction to, manage and lead the Production Quality Engineers.
• Build and maintain relationships with wider business including operational and business functions to facilitate a link between the front office and transactional part of the business.
• Oversee the Operational Quality requirements (FAIR’s, Quality Contract Requirements etc.), and internal and external RCCA requirements.
• Maintain awareness and manage production forecast/capacity plans and support the adjustment of operational performance to deliver in accordance with demand and plan.
• A point of escalation for all Operations Quality technical and people concerns and queries.
• Support and guide Quality Engineers through effective coaching to support their development.
• Maintain, monitor and execute department training and development plan in line with strategic talent and succession planning initiatives.
• Assure adherence to all regulatory requirements and processes for both technical and people practices in allocated area.
• Proactively participate in the adoption of new products focusing on training, processes, and floor space/layout. Be proactive in setup, staffing and training to support new adoptions.
• Monitor, maintain, and improve Quality KPI’s in accordance with established goals.
• Support the Head of Quality in creating departmental budget packs and monitor departmental expenditure to the approved budget.

• Educated to a minimum of HNC (in Engineering, Business, or related field) or equivalent related experience and ability to demonstrate experience of working at a similar level.
• Must have experience of working within an Aerospace Environment & AS9100.
• Must have knowledge of CAA regulations of both Part 21 and Part 145 or aptitude to learn technical information covering both manufacture and repair business areas.
• Demonstrate strong people management and leadership skills.
• Proficient in the use of MRP/ERP business operating systems.
• Significant experience in the ability to evaluate and resolve product/process problems, including the use of RCCA methodologies – experience in APQP and lean principles desirable.
• Possess excellent communication skills both verbal and written with particular attention to detail.
• Working knowledge of continuous improvement principals.
• Proactively identify and close capability through effective personal development activities to ensure the needs of the business are met.
• Planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives.
• Recognise and understand internal/external customer requirements and respond to them in a timely manner.
• Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks.
• Recognise and understand regulatory and certification requirements, and respond to them.
• Able to work in a team environment and participate in all team activities, with a willingness to share experience and skills and promote the development of team members.
• Able to work…