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Aftersales Manager

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Pembrook Resourcing
Full Time position
Listed on 2026-02-21
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
  • Automotive
    Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Hours: Monday – Friday (Saturday oversight if required)

The Opportunity

A fantastic opportunity has arisen for an experienced Aftersales Manager to join a well-established and high-performing dealership in Bristol.

This role requires a commercially driven leader who can take full responsibility for the Service and Parts departments, driving performance, profitability and customer satisfaction.

Key Responsibilities
  • Full management of Service and Parts departments
  • Driving labour sales, productivity, efficiency and overall departmental profitability
  • Managing, motivating and developing Service Advisors, Technicians and Parts teams
  • Monitoring and improving KPIs including labour sales, recovery rates and CSI
  • Budget control and financial performance management
  • Ensuring compliance with manufacturer and FCA standards
  • Maintaining strong customer retention and aftersales growth
The Ideal Candidate
  • Previous experience as an Aftersales Manager or experienced Service Manager ready to step up
  • Strong understanding of workshop KPIs and aftersales performance metrics
  • Proven leadership and team development skills
  • Commercially aware and target-driven
  • Full UK Driving Licence
What’s On Offer
  • Strong brand support
  • Career progression opportunities within a growing group
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