Aftersales Manager

Hours: Monday – Friday (Saturday oversight if required)

A fantastic opportunity has arisen for an experienced Aftersales Manager to join a well-established and high-performing dealership in Bristol.

This role requires a commercially driven leader who can take full responsibility for the Service and Parts departments, driving performance, profitability and customer satisfaction.

• Full management of Service and Parts departments
• Driving labour sales, productivity, efficiency and overall departmental profitability
• Managing, motivating and developing Service Advisors, Technicians and Parts teams
• Monitoring and improving KPIs including labour sales, recovery rates and CSI
• Budget control and financial performance management
• Ensuring compliance with manufacturer and FCA standards
• Maintaining strong customer retention and aftersales growth

• Previous experience as an Aftersales Manager or experienced Service Manager ready to step up
• Strong understanding of workshop KPIs and aftersales performance metrics
• Proven leadership and team development skills
• Commercially aware and target-driven
• Full UK Driving Licence

• Strong brand support
• Career progression opportunities within a growing group