Deputy Chief Operating Officer

Job Overview

Joining us as Deputy Chief Operating Officer (COO) gives you a fantastic opportunity to make a tangible difference as you help us to deliver the Trust’s strategy and vision, working as part of the Bristol NHS Group.

This pivotal role is a key position within our leadership team.

As Deputy COO you will be a senior operational leader, with responsibility to support the COO in delivering operational performance and service improvement.

The post holder will establish effective and productive working relationships with internal as well as external stakeholders including system partners and regulators in pursuit of the organisation’s goals and ambitions.

This is a challenging and rewarding role in a supportive and collaborative environment, which offers learning and development opportunities, and the chance to be part of a leading NHS organisation.

Please note this is a position within University Hospitals Bristol and Weston NHS Foundation Trust (UHBW).

The Deputy Chief Operating Officer will be a critical contributor to delivery of the Trust's strategic plan, by working in partnership with the Divisional teams and external organisations and commissioners, to achieve the Trust's corporate objectives and to make a positive contribution to the provision of health services to our populations.

• The post holder will deputise for the Chief Operating Officer and work closely with the Divisional teams to ensure the safe and effective day to day operations of the organisation are maintained.
• The postholder will be expected to act independently, taking timely and at times, highly significant decisions to ensure the operational delivery for the organisation, driving change and improvement by supporting and influencing both the clinical divisions and corporate teams.
• The post will be responsible for the troubleshooting and leading the planning for delivery of waiting time standards. They will lead major strategic projects for the Chief Operating Officer across the organisation and the BNSSG Integrated Care System.
• The post holder will lead service developments and policy reviews in areas impacted by key performance issues.
• The management of budgets and delivery against cost saving plans in each of the COO areas is a key deliverable.

Essential criteria

• Extensive leadership and operational management experience in a medium / large acute healthcare provider setting
• Significant senior management experience within a highly complex service provider organisation
• Substantial management experience and achievement at operational level plus evidence of significant achievement in strategic level projects or work streams
• Experience of and ability to manage highly complex operational situations that involve staff from all levels within the organisation and across a range of professional and operational boundaries
• Experience of leading and managing substantial service change and redesign in highly complex environment detailed knowledge of current acute Trust issues and the regulatory Framework for a Foundation Trust
• Understanding of current NHS National policies and their impact on provision of health care
• Experience of working with multi-agency committees and establishing relationships with external organisations
• Demonstrably track record of achievement of performance management improvement and delivery at a senior management level
• Significant experience of budget and staff management
• Demonstrable understanding of quality and risk management issues and standards
• Experience of managing major change projects and of delivering clinical and clinical support services during periods of change
• Have substantial experience of preparing and presenting written briefings at a senior management level
• Extensive knowledge of risk management systems and processes to address and mitigate clinical and operational risks
• Experience of developing and building research capacity and capability
• Experience of working at national regional system level

Essential criteria

• Graduate level education and /or professional/clinical professional…