Practice Manager

Job Summary

We are seeking an enthusiastic, dynamic and highly motivated Practice Manager to lead our established and supportive team. Management experience in a healthcare setting is desirable but not essential; we welcome applications from experienced managers from other sectors who can demonstrate strong leadership, business management and organisational skills. Successful applicants will be invited to attend an on‑site interview assessment day on Tuesday, 10th February 2026.

Chew Medical Practice is a friendly, high‑performing and well‑respected GP dispensing practice serving 10,500 patients in the heart of the beautiful Chew Valley, just 10 miles from both Bristol and Bath. We’re proud of our ‘good’ CQC rating and our commitment to providing high‑quality, patient‑centred care.

• Competitive salary, depending on experience
• Opportunities for professional development
• 6 weeks’ holiday (pro rata) plus bank holidays
• Enrolment into the NHS Pension Scheme

• Work with the GP partners to provide visible, accessible leadership and ensure smooth daily operations
• Oversee HR, recruitment and workforce planning
• Manage compliance, contracts, policies and regulatory obligations (including CQC)
• Support financial planning and budgeting with our Finance Manager
• Support our dispensary and nursing teams to deliver safe, effective services
• Coach and develop staff and foster a positive workplace culture
• Oversee IT systems, data security, estates and health & safety
• Handle patient feedback, complaints and significant events
• Foster excellent communication within the team and with external partners
• Keep up with national and local developments within primary care, working with local stakeholders, commissioners and our Primary Care Network

• Further education and qualifications beyond A-level
• Leadership and/or management qualification

• An experienced leader and manager with excellent people skills
• Hands‑on and visible, with a collaborative, supportive leadership style
• Ability to deal with multiple conflicting demands to ensure the smooth day‑to‑day running of the practice, including staff management, overseeing HR functions, compliance and ensuring contractual and regulatory obligations are met
• Highly organised with the ability to prioritise and work under pressure
• Skilled at building rapport with a range of stakeholders including patients, clinical staff and external organisations
• Comfortable managing change, improving systems and driving innovation
• Committed to equality, diversity, inclusion and staff wellbeing
• Ability to manage and resolve conflict effectively, ensuring a positive working environment
• Strong analytical and problem‑solving abilities with a proactive approach to identifying and addressing needs

• NHS or primary care management experience
• Financial and business management, including forecasting
• HR processes and employment law knowledge
• Health & safety and risk management expertise
• Experience of managing multidisciplinary teams

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration. For further information please see the NHS Careers website.

• Contract:
  
  Permanent
• Working pattern:
  Full‑time
• Location:
  
  Chew Lane, Chew Stoke, Bristol, BS40 8UE
• Reference number: A