Continuous Water Supply Technician

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At Bristol Water we’ve been making people healthier and the economy stronger since 1846. We’ve served generations of families and will serve generations to come. We’re here to have a positive impact on people and the planet for generations. We don’t just give people water – we keep them healthy and help them grow. We work around the clock, testing our water hundreds of times every day and we treat our 600 employees with the same care – giving them jobs that keep them healthy and help them grow.

We’re one of the smallest water companies in the UK, which means we’re nimble and can achieve things quickly for our customers and people. In June 2021 we became part of the Pennon Group, which also owns South West Water and Bournemouth Water. As part of our team you’ll get the dynamism of a small company and the security of a large organisation.

We have an exciting opportunity available for the right person to join our dynamic and committed Network Strategic Operations team as a Continuous Water Supply Technician. Working on a permanent, full‑time basis and as part of an on‑call rota which includes standby, weekends and occasional night work, you will be responsible for the deployment of water supply solutions in planned and unplanned events and emergencies.

You will receive a salary of up to £32,490 plus a range of benefits and the chance to progress and develop your career.

• Undertake all necessary operational maintenance, disinfection, sampling and exercising of equipment including the LGV tanker fleet, mobile bowsers, mobile pumping facilities, trailers, delivery units and CWS support vehicle.
• Deploy, install, and operate kit and pumps when required, in and out of hours.
• Carry out maintenance and repair of supply interruption mitigation equipment including hydrant cleansers, portable flow meters and portable PRVs.
• Support other activities in the Water Distribution Network such as trunk main walking, mains flushing, leak detection and valving for potable water reservoir inspections.
• Carry out all work so contamination is prevented and understand what action to take in the event of contamination or a suspected contamination.
• Take part in standby and call‑out rotas as necessary to maintain the effective delivery of the Drinking Water Service.
• Provide excellent service for all stakeholders – especially customers, public authorities, other bodies, and colleagues.
• Carry out pre‑works site assessments to either propose or ensure the CWS solution can be implemented.
• Provide onsite requirements including traffic management, land entry, required equipment and customer liaison.
• Deploy traffic management and logging equipment as required.
• Oversee any 3rd‑party contractors carrying out CWS activities on behalf of Bristol Water.
• Ensure Supply Interruption targets are at the forefront of all operations.
• Ensure that the Health, Safety & Security policies and standards are always adhered to.

• Experience working in a fast‑paced, reactive environment. Confident working under pressure and to tight deadlines.
• Strong customer‑service focus, excellent communication skills and confidence in challenging customer‑facing environments.
• A can‑do attitude, first point of contact during emergencies, assisting in investigations related to 'No Water' or 'Loss of Supply' for domestic users and large industrial companies.
• Ideally, you will already have, or be willing to gain:
• Disinfection City & Guilds qualification.
• EUSR Water Hygiene Card.
• LGV C&E licence.
• Experience in the deployment and maintenance of CWS and AWS equipment, experience of filling and driving a water tanker.
• Knowledge and installation of small water pipe fittings.
• Understanding of discolouration risks, pump operations, pressure differentials and hydraulics within a network system.
• Knowledge of NRSWA – Installing Signing, Lighting & Guarding.
• Computer literate with knowledge of MS Office and other field‑related software packages such as FFA,
• Forklift licence, HIAB licence and lifting operations would be an advantage.

• 23 days holiday.
• Entry into the company pension scheme.
• Bonus scheme.
• Supportive, friendly team and working environment.
• Flexible benefits and access to discounts.

Be yourself – we like it that way. Together we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and reflects our communities. Our core values which are essential to our success are:
Be Rock Solid – Build trust and be trusted;
Be You – bring your best everyday;
Be the Future – embrace change, drive progress, own the challenge.