Senior Site Reliability Engineer

JOB TITLE: Senior Site Reliability Engineer

SALARY: £72,702 - £80,780

LOCATION(S): Bristol

HOURS: Full-time - 35 hours per week

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Bristol office.

Our SRE (Site Reliability Engineering) team within the Analytics & AI platform are looking for an experienced and passionate Engineer with strong hands‑on development experience. As an SRE you'll be working with a team of engineers on a suite of automation and gen AI products. You'll run and maintain a set of applications and services on a combination of Private and Public Clouds that will enable the business to realise the next generation of services that form the Bank's vision for 2026 and beyond!

• Play a role in supporting a multi‑application, multi‑platform team

• Investigate, fix and remediate service issues to improve the performance and the reliability of our diverse application estate

• Contribute to and/or lead post incident reviews and drive problem resolution to prevent recurrence

• Identify and eliminate toil through automation with a focus on continuous improvement

• Create pro‑active monitoring and observability solutions to help us see issues before our customers do

• Define and measure Service Level Objectives and Service Level Indicators

• Lead initiatives within the team, and possible Line Management of colleagues

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!

• Strong practitioner in SRE principles (SLI, SLO & SLA) using Observability, Logging, Monitoring & Alerting

• Can independently design, implement, manage and optimise cloud deployments, proficient in using orchestrations tools such as Jenkins, Git Hub, and Harness

• Strong Dev Ops understanding, including experience of Infrastructure as Code and CI/CD pipelines, such as Terraform and Jenkins, or alternatives such as Azure Dev Ops

• Confident programming and troubleshooting issues in at least one of the following languages:
  Java, Groovy, Python, Ruby, JavaScript, Power Shell or Bash/Shell.

• Experience of developing for, or administrating Kubernetes

• Experience in identifying toil and building automated solutions to remove it

• Experience working with a broad set of GCP products (or extensive experience with another Public Cloud platform, such as Azure or AWS) and Cloud security and networking

• Experience in the banking and finance industry

• Used Jira, Confluence and understood Agile working practices

• Certifications in Azure or another cloud platform, such as GCP or AWS

• Experience working in an SRE role or you may currently be working in a software engineering role or Dev Ops role and would like to explore a move into SRE

• Experience working with CTWO, Elastic Stack (ELK), and Splunk.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

• A generous pension contribution of up to 15%

• An annual performance‑related bonus

• Share schemes including free shares

• Benefits…