Community Manager; Graduate

What You’ll Be Doing

You’ll join our Workplace Enablement team as a Community Manager, supporting our Digital Champions programmes. Digital Champions are internal change leaders within customer organisations, typically communities of 100–500 people who help colleagues adopt new ways of working with Microsoft 365 and AI.

• Drive engagement in Microsoft Teams and Viva Engage communities
• Support Champions with Microsoft 365 use cases and questions
• Build strong relationships with customers and community members
• Deliver and support live online enablement sessions
• Track and report engagement and adoption metrics
• Work closely with consultants, trainers, and Customer Success colleagues on live engagements

No two engagements are the same. Microsoft evolves constantly, so you’ll keep learning, stay current, and share your knowledge with clients and colleagues.

We are degree-agnostic and do not require prior Microsoft or consulting experience.

• Are strong communicators who enjoy working with people
• Are comfortable presenting, or keen to build that confidence quickly
• Are curious, proactive, and motivated to learn
• Are interested in technology, AI, and modern ways of working
• Can adapt communication to different audiences
• Are organised and comfortable managing multiple priorities
• Take pride in their work and prepare thoroughly

Experience presenting, teaching, coaching, or engaging groups is a bonus, but not essential.

If you perform well, it is a fast‑track opportunity to progress into consulting roles across our delivery teams, including:

• Adoption & Change Management
• Workplace Enablement & Training
• Power Platform

Progression is merit‑based and aligned to performance and business needs.

This role is based in our Bristol office.

During probation, you’ll work from the office full‑time alongside your team.

This role is not suitable for someone seeking a hybrid or remote‑first position.

Occasional US working hours are required due to our client base.

If you’re an ambitious graduate looking for early responsibility, steep learning, and real impact, we’d love to hear from you.

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.