IT Project Coordinator

IT Project Coordinator

Location:

Bedminster Down, Onsite

Would you like to work with cutting edge premium care support products and progress your career within a friendly and informal environment?

Likewize is the premier global boutique for device protection and pre‑owned solutions. From phones to smart home devices, we care for the tech that powers everyday life.

At Likewize, we Go for Growth. To us, that means passion over complacency, accountability over excuses, teamwork over silos, and professionalism as the standard. This is how we create success. If that fires you up, you’re going to love it here.

Working with Dev & IT and alongside the Leadership Team, the IT Project Coordinator will schedule, administer, and facilitate all types of IT projects, from simple activities lasting a few hours to more complex plans lasting several months.

IT Project Coordinator responsibilities include preparing and managing action plans and schedules including resources and time frames for projects. They will perform various coordinating tasks, like schedule and risk management, along with administrative duties, such as maintaining project documentation and reporting. To succeed in this role, they will have excellent time management and communication skills, as they’ll collaborate with clients and internal teams to deliver results on deadlines.

You will also work closely with the Head of Development to ensure all projects meet client expectations and adhere to quality standards, driving continuous success across the team.

• Coordinate project management activities, resources, equipment, and information
• Break projects into manageable actions and set time frames in collaboration with the Development Lead and Head of Development.
• Own Jira Cloud platform and manage automations and workflow updates.
• Liaise with internal and external clients to identify and define requirements, scope, and objectives
• Assign resources and tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Analyse risks and opportunities
• Arrange and oversee release notes
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with the IT delivery teams to eliminate blockers
• Use tools to monitor working hours, plans
• Create and maintain comprehensive project documentation, plans and reports
• Acts as gatekeeper of IT delivery quality.
  • Put in place resources and processes to ensure quality (standards) is delivered.
  • Testing is rigorous (smoke, regression, volume testing) and liaising with Digital Delivery team to deliver usability testing.
  • Sustainable deliverables are provided
  • Adequate monitoring and alerting is in place
• Ensure supplier delivery to the same standards, protocols, and productivity levels.
• Ensure standards and requirements are met through conducting quality assurance tests and working with the QA team & Software Testers.
• Continuous improvement culture.

• Proven work experience as a Delivery manager/Project Coordinator or similar role
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step‑by‑step action plans
• Familiar with lean & agile practices such as SCRUM
• Supplier Management.
• Continuous improvement.
• Solid organisational skills, including multitasking and time‑management
• Strong client‑facing and teamwork skills
• Familiarity with risk management and quality assurance control
• Working knowledge of project plans is a plus
• Hands‑on experience with Jira cloud (Admin level) creating and editing automations and workflows.
• Basic knowledge of IT terminology – architecture (e.g. server side), platforms (e.g. Tomcat) and development languages (e.g. Java script, Java, C#, .NET)

• ITIL V4 foundation certificate or similar
• Experience working in an agile environment
• Scrum certification

• Ability to work with and influence varying personality types
• Strength of character to influence/encourage/harass (as appropriate) others to ensure tasks…