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Software Engineer - Product Support

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Meritus
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity, Network Security
Salary/Wage Range or Industry Benchmark: 68 GBP Hourly GBP 68.00 HOUR
Job Description & How to Apply Below

Overview

Software Product Support Engineer role at Meritus in Bristol. This role focuses on the in-service support and maintenance of complex software that underpins cutting-edge systems used across land and naval platforms. This is a hands-on role, suited for someone who enjoys problem-solving, debugging, and supporting software in live environments.

Location:

Bristol (on-site, minimum 4 days per week). Duration: 6 months. Rate: £68 per hour (via umbrella). This role falls Inside IR35 and requires UK Security Clearance (SC).

Responsibilities
  • Investigating, debugging, and resolving software issues across multiple projects.
  • Supporting in-service software on secure systems for both land and naval platforms.
  • Administering and configuring Linux systems (Red Hat / Ubuntu), including kernel-level changes.
  • Collaborating with project teams to deliver updates, patches, and technical support.
  • Producing clear documentation and explaining technical issues to non-technical stakeholders.
Qualifications and Skills
  • Strong coding background in C / C++ (Ada, JavaScript, or shell scripting would be an advantage).
  • Experience with Linux OS administration (Red Hat or Ubuntu; kernel-level knowledge highly desirable).
  • Ability to investigate and debug complex software issues.
  • Strong problem-solving mindset and ability to work across multiple projects.
  • Excellent communication skills, able to translate technical issues into clear explanations.
  • Must be eligible for UK Security Clearance (SC).
Contract Details
  • Location:

    Bristol (minimum 4 days on-site per week)
  • Duration: 6 months
  • Rate: £68 per hour (via umbrella)
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