Service Technician

Overview

Job title: Service Technician

Company: Experis UK

Location: Bristol

Contract Type: 6-Month Fixed Term Contract (Inside IR35)

Rate: £18.87 per hour

We are seeking a proactive and meticulous IT Service Technician to become an integral part of our essential operational team. You will directly contribute to maintaining operational continuity and achieving high-priority service targets for a valued client.

• Service Level Ownership:
  Take full ownership of assigned support tickets (for the Hub and surrounding areas), providing timely updates and expert call management to consistently meet contractual SLAs.
• Asset Integrity Champion:
  Act as the local authority for hardware stock, meticulously scanning and tracking equipment in and out. Your accuracy ensures the integrity of our entire asset inventory.
• Driving Operational Flow:
  Efficiently manage the secure disposal process and oversee the replenishment of remote IT lockers, directly ensuring resource availability where it matters most.
• The Technical Specialist:
  Triage faults and perform hands-on hardware repairs for in-warranty kit, acting as the crucial interface with external vendors for parts and returns. You keep critical systems online.
• Team and Process Catalyst:
  You will work collaboratively, following established, essential procedures. You are encouraged to raise potential service issues or improvements directly to your Team Leader, driving forward-thinking service enhancement.

• Security Clearance:
  Current and Active SC (Security Check) Clearance is mandatory.
• Experience:
  
  Proven ability to manage technical logistics and hardware repairs within a fast-paced field/deskside support environment.

• Hours:
  
  Monday to Friday, 09:00 - 17:30
• Duration: 6-Month Contract
• Rate: £18.87 per hour (Inside IR35)

If you thrive on being the reliable linchpin in a critical service team and hold the required SC clearance, this is your opportunity to deliver immediate, measurable impact.

Apply today and begin making a difference straight away.