Content Designer

About the Role

As a Content Designer you will design and deliver clear, user‑centred content across digital and offline channels for a public‑sector client and other government and private sector engagements. You will work within a multidisciplinary team to create content that is accessible, understandable and aligned with Government Digital Service (GDS) standards, while applying evidence‑based approaches and iterating in a fast‑paced, agile environment.

• Design and deliver clear, user‑centred content across digital and offline channels.
• Use evidence‑based approaches to craft content that meets user needs and aligns with GDS standards.
• Collaborate with user researchers, service designers and interaction designers to integrate content seamlessly into the overall user experience.
• Facilitate workshops, present to stakeholders and iterate based on feedback and data.
• Apply data‑driven insights to inform content design choices.
• Contribute to the wider design community – mentoring, sharing best practices and helping shape the future of content design across Capgemini.
• Participate in agile ceremonies, sprint planning and adapt to iterative feedback.
• Engage with stakeholders to gather requirements and present content solutions.
• Maintain accurate, up‑to‑date content, ensuring adherence to GDS standards.

• Demonstrable experience as a content designer on complex, user‑centred design projects from concept to implementation.
• Experience designing content for government or public services.
• Strong knowledge of the  service standard.
• Ability to develop and manage content that is user‑focused, clear and concise across digital and offline channels.
• Experience working closely with user researchers and other design disciplines to understand user needs.
• Collaboration skills with service and interaction designers.
• Experience using data‑driven insights to inform content design choices.
• Experience creating accessible and inclusive services.
• Understanding of security clearance requirements – eligible for Security Check (SC) clearance, with continuous residence in the UK for the last five years etc.

• Leading design sessions and integrating diverse perspectives.
• Prototyping and iterative design processes.
• Experience across multiple sectors.
• Consultancy experience and opening new account spaces.
• Multi‑disciplinary design skills set.

Successful appointment requires eligibility for Security Check (SC) clearance. Applicants must have resided continuously within the United Kingdom for the last five years and meet other statutory criteria.

Capgemini is a Disability Confident Employer (Level 2). An interview is offered to candidates who declare a disability and meet the essential criteria for the role.

Capgemini offers a comprehensive rewards package that includes core and flexible benefits, a peer recognition portal called Applaud, and abundant learning and development opportunities – from think tanks and hackathons to 250,000 courses and external certifications from AWS, Microsoft, Harvard Manage Mentor and cybersecurity providers.

Joining Capgemini means working for a diverse, innovative team that leverages technology to transform business and society. It offers continuous growth, collaboration across disciplines, and the chance to create impactful services that serve millions of users.

Capgemini is a global business and technology transformation partner with over 340,000 team members across 50+ countries. It accelerates clients’ digital and sustainable transition while delivering end‑to‑end services that blend strategy, design, engineering and industry expertise.

Mid‑Senior level

Full‑time

Marketing, Public Relations, and Writing/Editing